Successfully led and directed end-to-end Sales, Service Delivery, and Business Development operations across various technical domains for over 30 years Proven success in developing new business and managing sales cycles through effective forecasting, pricing, rate management & distribution channel mix and closed deals while developing strong client relationships Built Sales infrastructure from the ground up, expanded penetration in new markets, and delivered immediate results producing new business while directing business development, deal organization, and built credibility & rapport with new and existing customer stakeholders Directed and managed the business’s brand strategy as well as corresponded brand elements to maximize the brand’s equity through media planning, creative development, metrics, market research, and vendor management Formulated & implemented strategic growth plans, managed profitability & corporate business goals, provided leadership across financial functions, made recommendations to the Board while setting-up objectives, in-line with organizational objectives Extensive project management & governance experience; proficient in grasping big picture, conceptualizing, developing, implementing solutions, and partnering closely with stakeholders to achieve higher level of efficiency & effectiveness Developed business plan and managed P&L; participated in monthly, quarterly and annual forecast/budgets and financial reporting Led all operational aspects of Managed Services by ensuring stable, robust & scalable operational processes to support public, hybrid and private delivery models with an innovative and forward-looking on-demand platform of services Achieved significant milestones in the current role, including driving successful transitions, optimizing program performance, and establishing steady-state operations, resulting in cost savings and increased efficiency Proficient in managing & leading teams for running successful process operations and experience of developing procedures, service standards for business excellence