Manish Kumar Mishra
Lucknow
Summary
Location Manager with extensive experience at IDFC First Bank, successfully expanding gold loan business across diverse regions. Proven expertise in NPA recovery and team leadership, resulting in substantial revenue growth and high client satisfaction. Proficient in strategic planning and channel sales, building strong client relationships to drive operational success.
Overview
20
20
years of professional experience
Work History
Location Manager
IDFC First Bank
06.2023 - Current
- Expanded gold loan business operations across Lucknow, Kanpur, Gorakhpur, Varanasi, Prayagraj, and Ayodhya.
- Achieved promotion from Territory Manager to Location Manager within one year.
- Managed overall Gold Loan business across multiple branches in Lucknow.
Relationship Manager (Gold Loan)
DCB Bank
07.2022 - 06.2023
- Oversaw comprehensive operations of gold loan business, driving consistent growth.
- Maintained high levels of customer satisfaction through effective service delivery.
Assistant Branch Manager
Muthoot Finance Ltd.
10.2015 - 07.2022
- Directed operations for Rajajipuram, Latus Road, and Ganesh Nagar branches, leading a team of 10.
- Drove business growth through efficient gold loan processing and interest collection.
- Managed non-performing asset (NPA) recovery efforts to ensure financial stability.
- Oversaw sales of gold coins, insurance products, non-convertible debentures (NCDs), and foreign exchange services.
Branch Manager
Almondz Global Securities Ltd.
07.2010 - 06.2012
- Oversaw branches in Delhi and Lucknow, managing staff and RM teams effectively.
- Empanelled over 50 active associates, driving significant revenue growth each month.
- Led product awareness initiatives and developed strategic sales incentive plans.
Branch Manager (Promoted from RM)
RR Investor Capital Services Pvt. Ltd.
07.2008 - 06.2010
- Established and managed Jhandewalan branch from inception, achieving top five performance consistently.
- Empanelled 150 associates while onboarding over 300 clients.
- Drove branch operations to maintain high-performance standards and client satisfaction.
Relationship Manager (Promoted from Executive)
SMC Global Securities Ltd.
08.2005 - 06.2008
- Established broker network in Noida branch, adding 100 brokers and 250 clients.
- Developed five equity franchisees to expand market presence.
- Conducted training seminars for clients and associates to enhance operational knowledge.
Education
Bachelor of Arts - English & History
Gorakhpur University
Gorakhpur01.2001
Skills
- Gold loan management
- Branch operations and leadership
- Channel sales and client relations
- NPA recovery and interest collection
- Team building and performance management
- Financial product sales
- Strategic planning and revenue growth
- Microsoft Office Suite
Accomplishments
- I got an award for being a pioneer in the north and east with superior yield performance
Hobbies and Interests
- Traveling
- Listening to Music
- Exploring Science & Nature
Personal Information
- Father's Name: Sri Harihar Nath Mishra
- Date of Birth: 01/30/81
- Marital Status: Married
Timeline
Location Manager
IDFC First Bank
06.2023 - Current
Relationship Manager (Gold Loan)
DCB Bank
07.2022 - 06.2023
Assistant Branch Manager
Muthoot Finance Ltd.
10.2015 - 07.2022
Branch Manager
Almondz Global Securities Ltd.
07.2010 - 06.2012
Branch Manager (Promoted from RM)
RR Investor Capital Services Pvt. Ltd.
07.2008 - 06.2010
Relationship Manager (Promoted from Executive)
SMC Global Securities Ltd.
08.2005 - 06.2008
Bachelor of Arts - English & History
Gorakhpur University