MANISH LODHI
Lucknow
Summary
Experienced Operations Manager with a demonstrated history of working in the logistics and supply chain industry. Skilled in Operations Management, Fulfillment Services, and Engineering.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Zonal Operations Manager
Blackbuck Zinka Logistics Pvt Ltd
Bangalore
08.2021 - Current
- Managing daily operations of Field Service Network team in West Bengal, North East, Telangana, Bihar, Uttar Pradesh Chhattisgarh, Jharkhand and Odisha for GPS and FasTag service-related business with the help of 200+ service engineers and team leaders for managing 5+million direct customers in the state to achieve unparalleled service levels in this industry with company business growth of 40x within a year
- Customer Satisfaction, Supply Chain operations, Planning, Service levels, Customer Experience, Order fulfillment, Operations Research, Customer service, Project Management
- New engineers onboarding and training to increase service level at ground.
- Developed and implemented operational procedures to ensure quality standards are met.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Installation Manager
WheelsEye Technology India Pvt
06.2019 - 08.2021
- Handled successfully GPS installation team 250+ at the ground of the UP,BR, UK, MP,CG, PB, J&K,and Himachal Pradesh
- Inventory Management, Team Management, Order Fulfillment
- Managed high workload with a consistent record of achieving deadlines and targets
- Worked with the cross-functional department.
Network Engineer
JSB Enterprises Pvt, Ltd Noida
07.2018 - 12.2018
- Successfully handled 5G MUX installation sites of Bharti airtel for HP and PB states.
- Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
- Monitored network performance and troubleshooted any issues that arose.
Education
B.Tech(ECE) - Electronics And Communications Engineering
AKTU, Lucknow
06-2018
Intermediate - Science
Navjeevan Inter College MLG, Lucknow
Lucknow06-2014
High School -
HLY Inter College Lucknow
Lucknow06-2012
Skills
- Customer Satisfaction
- Supply chain Operations
- Planning
- Service levels
- Order Fulfillment
- Project Management
- Operations Research
- Analytical skills
- Process Improvement
- Inventory Management
- Business Development
- Team Building/Leadership
- Budget and cost control
- Business Development
- Team Building/Leadership
- Budget and cost control
- Business Development
- Team Building/Leadership
- Budget and cost control
Certification
- Completed four weeks of summer training from RDSO, Lucknow of telecommunication.
- Received Certificate of Dr. APJ Abdul Kalam youth conclave in Lucknow as delegate.
- Participated in World Bio Fuel day at AIMT Lucknow.
- Received certificate of 'CCC' from NIELIT.
Accomplishments
- Best State Operations Manger 2 times from north-zone at Blackbuck(November and January)
- Best State Operations Manager Pan India at Blackbuck(March'22)
- Best Installer Manager at WheelsEye Technology India Pvt Ltd(June'20)
- Best Installer Manager at WheelsEye Technology India Pvt Ltd(June'20)
Languages
- English
- Hindi
Projects
- Fuel Sensor Installation.
- VLTD Odisha & West Bengal.
- B.Tech Final year Project, "Live Human Being Detection Robot Using Android Mobile Phone", 2018
Disclaimer
I hereby declare that information furnished above is true and best of my knowledge & belief
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Zonal Operations Manager
Blackbuck Zinka Logistics Pvt Ltd
08.2021 - Current
Installation Manager
WheelsEye Technology India Pvt
06.2019 - 08.2021
Network Engineer
JSB Enterprises Pvt, Ltd Noida
07.2018 - 12.2018
B.Tech(ECE) - Electronics And Communications Engineering
AKTU, Lucknow
Intermediate - Science
Navjeevan Inter College MLG, Lucknow
High School -
HLY Inter College Lucknow
- Completed four weeks of summer training from RDSO, Lucknow of telecommunication.
- Received Certificate of Dr. APJ Abdul Kalam youth conclave in Lucknow as delegate.
- Participated in World Bio Fuel day at AIMT Lucknow.
- Received certificate of 'CCC' from NIELIT.
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