Vijay Dave
New Delhi
Summary
Accomplished Zonal Operations Manager with a proven track record at ASG Eye Hospital, enhancing operational efficiency by 15% through strategic process improvements and leadership. Expert in hospital management and team development, I excel in driving performance and safety compliance, with a notable achievement in reducing operational costs.
Overview
9
9
years of professional experience
Work History
Zonal Operations Manager
ASG Eye Hospital
India
01.2024 - Current
- Implemented strategic operational processes leading to a 15% increase in overall efficiency within the first year of tenure
- Spearheaded cross-functional teams to streamline processes, resulting in a 20% reduction in operational costs
- Mentored and coached a team of 15 direct reports, contributing to a 25% improvement in employee productivity and satisfaction
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Oversaw financial management, budget management, accounting and payroll activities.
Assistant Manager Operations
ASG Eye Hospital
India
01.2020 - 12.2023
- Implemented process improvements that resulted in a 20% increase in operational efficiency
- Streamlined inventory management system, reducing costs by 15%
- Led a team of 15 employees, achieving a customer satisfaction rating of 95%
- Implemented new policies and procedures to enhance operational efficiencies.
- Analyzed financial data related to operations in order to identify areas of improvement.
- Reviewed invoices from vendors prior to payment authorization.
Sr. Executive operations
ASG Eye Hospital
New Delhi
01.2016 - 01.2020
- Spearheaded process improvement initiatives in the operations department, resulting in a 20% increase in efficiency and a 15% reduction in operating costs
- Implemented a new inventory management system, leading to a 30% decrease in stock wastage and a 25% improvement in inventory turnover
- Led a team of 15 employees, providing training and mentorship, resulting in a 25% increase in productivity and a 20% decrease in error rates
Education
MBA -
IIBM Indian Institute of Business Managemet
Meerut12-2021
Skills
- Hospital Administration
- Hospital Management
- Operations Management
- Operations
- Team management
- Leadership
- Leadership training
- Development
- Performance monitoring
- Health and safety compliance
- Performance reporting
- Marketing
Languages
- Hindi
- English
Accomplishments
- awarded as best multitasking
- awarded as best operation team role
Timeline
Zonal Operations Manager
ASG Eye Hospital
01.2024 - Current
Assistant Manager Operations
ASG Eye Hospital
01.2020 - 12.2023
Sr. Executive operations
ASG Eye Hospital
01.2016 - 01.2020
MBA -
IIBM Indian Institute of Business Managemet
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