Manish Mittal
Pune,MH
Summary
Resourceful technical project manager skilled in streamlining operations and maintaining schedules to ensure maximum customer satisfaction and business revenue. Expertise in coordinating diverse teams and resources to complete objectives. Organized and detail-oriented with a proactive and hardworking nature.
My core competencies include designing and implementing process automation solutions using a combination of tool features, RPA, OCR, DocuSign, chatbots, live chat, API integration, RAG and LLMs as well as creating dashboards for more insights on key metrics. I also have extensive experience in product management, data and business analysis, CRM, UiPath, Microsoft Power Automate, and agile methodology. I leverage these skills to identify process improvement opportunities, understand requirements from process owners, analyze technical feasibility, and supervise the implementation and UAT before the final release. My mission is to enable efficiency, accuracy, and scalability in HR processes and SAP systems, and to deliver value to the organization and its stakeholders.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Automation & Solution Manager
Light Information Systems Pvt Ltd
11.2022 - Current
- Oversee 20 projects across all phrases of development.
- Monitor workflow and make timeline adjustments as needed.
- Work as part of an interdisciplinary team to achieve project milestones.
- Collaborate with development to plan project sprints.
- Develop status reports, cost estimates and resource plans.
- Make vital decisions and drive decision making across projects.
- Implement and maintain development best practices.
Assistant Technical Support Manager
PATeam Software Consulting Ltd.
04.2022 - 11.2022
- Managed resources and capacity for 10+ projects.
- Supported development and software quality assurance to ensure optimal progress and product stability for end users.
- Trained five team members on development and support processes.
- Coordinated with customers to gather requirements and managed change requests.
- Set and adjusted support activities within the defined SLA's.
RPA Manager and Business Analyst
WebSoftWay Technlogies
05.2017 - 04.2022
- Job Role is to identify, evaluate, and document automation opportunities for internal and external customers.
- Lead the Business process analysis and initial opportunity assessment for Robotic Process Automation.
- Performs preassessment to identify automation potential.
- Recording process steps, preparing AS IS document and getting it approved by business stakeholders, identifying automation opportunities, and preparing TO BE documentation.
- Design, develop, and test automation workflows.
- Deploy RPA components including bots, robots, development tools, code repositories and logging tools in Re-Framework and Orchestrator in Uipath.
- Support the launch and implementation of RPA solutions. Create process and end-user documentation.
Technical Program Educator
Quantum University
01.2013 - 02.2017
- Taught a number of undergraduate classes, provided guidance and supervision to graduate students, participated in departmental meetings, and provided academic support to Professors, and other faculty members.
- Hold excellent research, writing, and interpersonal skills. Used a variety of learning modalities and support materials to facilitate the learning process and accentuate presentations.
Assistant Professor
Raj Kumar Goel Institute of Technology
08.2011 - 06.2012
- Built strong rapport with students through class discussions and academic advisement.
- Evaluated student performance through comprehensive assessments, identifying areas of improvement and providing targeted feedback for growth.
- Maintained an up-to-date knowledge of subject matter by attending conferences, workshops, and webinars relevant to the field of study.
- Contributed to departmental goals by serving on various committees focused on curriculum development, assessment strategies, and accreditation requirements.
Education
Master of Technology - VLSI And Wireless Technology
National Institute of Technology
Jalandhar, India11-2011
Post Graduate Diploma - Embedded System Design
Centre For Development of Advanced Computing
Bengaluru, India08-2009
Bachelor of Technology - Electronics And Communications Engineering
Uttar Pradesh Technical University
Greater Noida, India06-2008
Skills
- Resource planning
- Scheduling
- Requirements gathering
- Process improvements
- Skilled negotiator
- Agile/Scrum
- Confident decision maker
- Profluent communicator
- Collaborative leader
- Knowledge of design and development
Certification
- Project Management Professional (PMP)® from PMI Issued Dec 2022 · Expires Dec 2025 Credential ID 3382058
- Lean Six Sigma Green Belt (CSSC-CLSSGB) issued by The Council for Six Sigma Certification
- Professional Scrum Master™ from Scrum.org
- SAP Accounts Payable Certification Training from Udemy Issued Feb 2024 Credential ID UC-215c2ad4-230b-469f-b6f2-4779e5ebf037
- UiPath Automation Project Manager
- UiPath Test Automation Engineer
- UiPath Solution Architect
- Robotics and Industrial Automation, APS GmbH Aachen, Germany, Germany
Tools
- UiPath (UiPath Studio, UiPath Action Center, UiPath Orchestrator, UiPath Assistant, UiPath AI Center, UiPath Apps, UiPath Integration Service)
- Automation Anywhere
- Microsoft Power Automate
- JIRA
- GitLab
- SAP S/4HANA
- Microsoft Dynamics 365
- Oracle NetSuite ERP
- QuickBooks Enterprise
Software Languages
- Python (Django Framework)
- VB.Net
- C#
- RobotStudio- RAPID
- MatLab
- MySQL
- KUKA Robot Language
Timeline
Automation & Solution Manager
Light Information Systems Pvt Ltd
11.2022 - Current
Assistant Technical Support Manager
PATeam Software Consulting Ltd.
04.2022 - 11.2022
RPA Manager and Business Analyst
WebSoftWay Technlogies
05.2017 - 04.2022
Technical Program Educator
Quantum University
01.2013 - 02.2017
Assistant Professor
Raj Kumar Goel Institute of Technology
08.2011 - 06.2012
- Project Management Professional (PMP)® from PMI Issued Dec 2022 · Expires Dec 2025 Credential ID 3382058
- Lean Six Sigma Green Belt (CSSC-CLSSGB) issued by The Council for Six Sigma Certification
- Professional Scrum Master™ from Scrum.org
- SAP Accounts Payable Certification Training from Udemy Issued Feb 2024 Credential ID UC-215c2ad4-230b-469f-b6f2-4779e5ebf037
- UiPath Automation Project Manager
- UiPath Test Automation Engineer
- UiPath Solution Architect
- Robotics and Industrial Automation, APS GmbH Aachen, Germany, Germany
Master of Technology - VLSI And Wireless Technology
National Institute of Technology
Post Graduate Diploma - Embedded System Design
Centre For Development of Advanced Computing
Bachelor of Technology - Electronics And Communications Engineering
Uttar Pradesh Technical University
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