Summary
Overview
Work History
Education
Certification
Accomplishments
Timeline
Generic
Manish  Nagpal

Manish Nagpal

New Delhi

Summary

Seasoned HR Business Partner with over 15 years of experience across diverse industries. Proven success in developing and implementing HR strategies that align with business objectives. Expertise in talent acquisition, talent management, employee relations, change management, and compliance. Strategic thinker capable of achieving results while fostering relationships at all organizational levels.

Overview

1
1
Certification
20
20
years of professional experience

Work History

Zonal Head - Human Resources

PNB MetLife India Insurance Co. Ltd.
New Delhi, India
06.2024 - Current
  • Serve as the strategic HR Business Partner for the North Zone, overseeing HR delivery across Delhi-NCR, and Rajasthan supporting ~1,400 full‑time and 2,500 part‑time employees in sales, branch operations & sales training.
  • Lead the design, planning, and execution of Talent Acquisition strategies for the zone to build a robust talent pipeline, widen sourcing funnel, and deliver quality, timely hiring within approved budgets and sourcing norms.
  • Partner with business leaders to anticipate talent needs, build sourcing roadmaps, and implement hiring strategies for frontline, mid‑management, and niche roles.
  • Conduct structured industry mapping and succession planning to ensure readiness for critical and leadership roles across the zone.
  • Manage vendor selection, empanelment & performance evaluation, ensuring sourcing quality and cost effectiveness.
  • Collaborate with TM & L&D COEs to design and execute zonal capability‑building initiatives that strengthen managerial effectiveness.
  • Ensure end‑to‑end Performance Management execution — goal setting, annual appraisals, promotions, career progressions, and PEPs — as per defined timelines.

Talent Acquisition Lead - Strategy & Initiative (Jun 2024 - Jul 2026)

  • Lead enterprise-wide TA strategy, workforce planning, and hiring governance aligned to business growth and future capability needs.
  • Build forecasting models, hiring dashboards, and governance frameworks covering TAT, funnel metrics, source mix, audits, and quality-of-hire.
  • Drive TA digitization through ATS optimisation, automation, analytics dashboards, and implementation of AI-based sourcing tools..
  • Lead strategic hiring programs including Apprenticeship, campus, diversity, and leadership hiring while building recruiter and hiring manager capability.
  • Manage vendor ecosystem with performance scorecards, SLA reviews, commercial negotiations and cost-optimisation initiatives.
  • Partner with CXOs and business leaders as a strategic TA advisor, enabling data-backed workforce decisions, and a stronger hiring culture.

Other Roles handled at

PNB MetLife India Insurance Co. Ltd. :
03.2017 - 05.2024
  • Manager/ Senior Manager - Corporate HR & Employee Experience
  • Deputy Manager - Regional Human Resources
  • Assistant Manager - HR Operations & Automation

Global HR Ops Analyst

Baxter India Pvt. Ltd
Gurgaon, India
10.2014 - 03.2017

Coordinator HR

Swastik – the career maker
New Delhi, India
01.2013 - 10.2014

Bird Information Systems
06.2008 - 10.2009

Omnia BPO Services
12.2006 - 10.2007

Education

PGCHRM - Human Resources

XLRI – Xavier School of Management
XLRI, Jamshedpur
2020

Master of Business Administration - Sales & Marketing

Maharishi Dayanand University
Rohtak
2013

B. Com (Pass) -

Delhi University
New Delhi
2008

12th Standard - Economics

Happy Model School
Janakpur, Delhi
2005

10th Standard - Maths

Happy Model School
Janakpuri, Delhi
2003

Certification

Certified SAFe 6.0 Practitioner

Accomplishments

  • Multiple recognitions as Corporate HRBP
  • Awarded with MD's Purpose Award for the year 2022
  • Received the Baxter Pinnacle Champion Award and Process Expert Award in 2016

Timeline

Zonal Head - Human Resources

PNB MetLife India Insurance Co. Ltd.
06.2024 - Current

Other Roles handled at

PNB MetLife India Insurance Co. Ltd. :
03.2017 - 05.2024

Global HR Ops Analyst

Baxter India Pvt. Ltd
10.2014 - 03.2017

Coordinator HR

Swastik – the career maker
01.2013 - 10.2014

Bird Information Systems
06.2008 - 10.2009

Omnia BPO Services
12.2006 - 10.2007

10th Standard - Maths

Happy Model School

12th Standard - Economics

Happy Model School

B. Com (Pass) -

Delhi University

Master of Business Administration - Sales & Marketing

Maharishi Dayanand University

PGCHRM - Human Resources

XLRI – Xavier School of Management
Manish Nagpal