MANISH PANWAR
Dehradun
Summary
Acquire a platform to accentuate skills and to grow as an enterprising executive, to build a successful career that will provide me a process of continuous learning and constant upgradation of knowledge with emphasis on full development of potential abilities.
Overview
1
1
Language
14
14
years of professional experience
Work History
Area Head
Credit Wise Capital
Dehradun
11.2026 - Current
- Manage 5 sales managers and 48 sales executives
- Oversaw business operations and collections across Uttarakhand region, ensuring compliance and efficiency.
- Managed sales for Credit Wise Capital, focusing on two-wheeler product growth.
- Drove loan sourcing through branch and dealerships.
- Developed strong customer relationships in retail and commercial markets, enhancing loyalty.
Territory Manager(TW)
HDB FINANCIAL SERVICES LTD.
10.2024 - 10.2026
- Proven track record of driving business growth, building and maintaining strong dealer networks, and ensuring compliance with financial and operational standards.
- Manage end to end operations for the assigned territory, overseeing (70+ dealers) and field team of (5Sales manager, 55sales executives along with 10collection executives.
- Manage end to end operations for the assigned territory, overseeing (70+ dealers) and field team of (5 Sales Managers, 55 sales executives along with 10 collection executives).
- Achieved monthly loan disbursement volume of 350-400 by enhancing dealer engagement and optimizing loan processing workflows.
- Conduct regular training sessions for sales teams to ensure compliance with policies and increase lead conversion rates.
- Enhancing smart market strategies to boost brand visibility and customer acquisition and developing strong partnership with local dealers
- Conducted regular training sessions for sales teams, ensuring compliance with policies and improving lead conversion rates.
Senior Sales Manager
HDB FINANCIAL SERVICES LTD.
01.2020 - 09.2024
- Monitoring and emphasizing the various showrooms with the accuracy of sales and the management with team and concerned department with respect to the service they need.
- Creating a pool of committed team members with the agenda of grabbing profitable opportunities which lead to customer benefits along with better growth of the organization.
- Maintained relationships with dealers (showroom owners) and focused on expanding business through new dealerships, referrals, and customer interactions.
- Tracked monthly collections and guided collection executives in their routine activities.
- Facilitated cross sales of various products and services to enhance customer engagement.
- Conducted training sessions for executive staff to all my executive staff, sharing the feedback, new services, schemes, targets, upcoming agenda and relevant information to meet our targets and beneficiary services to our esteemed organization.
- Review and follow up quarterly meeting with our senior management and set up our new goals and targets.
- Scheduled monthly meetings with team members to identify new sales opportunities and build customer networks.
- Resolving and investigating the problems with reference to all the issue raised due to customer's payments, dissatisfaction, inquiry, delivery and services aspects on our team mismanagement.
- Resolving and investigating the problems with reference to all the issues raised due to customers' payments, dissatisfaction, inquiry, delivery and services aspects on our team mismanagement.
- Streamline and Coordinate the working process with the dealers through interactive and value added contract over a long period of time for better running operations.
Relationship Officer
MANAPPURAM FINANCE LTD
02.2018 - 01.2020
- Focus on quality, customer services & emphasis on customers benefit, Understanding customers concerns, request and the quality of service they need.
- Creating a pool of committed, profitable customers for long-term scale and building sound relationship with them for the better growth of the organization and good self.
- Maintained relationships with new clients through social media, referrals, and direct interactions to foster loyalty and engagement.
- Motivate our team members and encourage staff retention on the workplace with the proper guidelines, learning and support.
- Searched for new sales opportunities that matched company requirements.
- How to increase sales through proper & better service through Sales planning, including reviewing of existing customer files to identify the area of interest of customers.
- Investigating the problems with reference to all the issues raised due to customers' payments, dissatisfaction, inquiry and delivery and services aspects.
- Identified and built networks with individual customers to strengthen relationships and ensure ongoing engagement.
- Motivates our team members and encourages staff retention on the workplace with the proper guidelines, learning and support.
- Guiding and training the team members with regards to the customer interaction, maintaining records, sales aspects, achieving targets, and a proper follow up.
Me-Marketing Executive
SHRI RAM CITY UNION FINANCE LTD.
06.2014 - 01.2018
- Developed tailored schemes for clients to meet their specific needs.
- Briefing the scheme to the client and taking the feedback accordingly.
- Collected, summarized, and analyzed data to inform strategic decision-making.
- Responded to daily client inquiries and complaints via email to maintain customer satisfaction.
- Provided assistance and support to staff during daily operations.
- Coordinated communication between clients and internal departments to ensure project alignment.
- Ensured confidentiality in all aspects of the firm's operations and dealings.
- Developed and maintained strong relationships with customers to enhance satisfaction.
- Maintaining confidentiality in all aspects on the firm's dealings and working.
Sales Executive.
ICICI DIRECT
10.2012 - 01.2014
- Maintained sales records and KYC data to support data-driven decision-making.
- Resolved customer queries, enhancing customer satisfaction and retention.
- Maintained KYC records of customers, ensuring compliance and accuracy.
- Performed daily office tasks, including scheduling and planning meetings.
Education
BBA -
IMS DEHRADUN
10+2 -
KV OFD DEHRADUN
10th -
KV OFD DEHRADUN
Skills
- Leadership, High Learning Ability and positive attitude towards work
- Team Building and Management Skills with resourcefulness and commitment
- Professional in Appearance and Work Attitude
- Expertise in making successful customer relations
- Completing all tasks in a timely, organized and professional manner
- Able to work on multiple projects simultaneously
- Able to work closely with other professionals as part of a team
- Strong influencing and communication skills
Personal Information
- Date of Birth: 1989-12-01
- Gender: Male
- Marital Status: Married
Languages
Languages Known :English and Hindi
Hobbies and Interests
Music lover Play cricket Keen to explore new places.
Accomplishments
- Coordinating with the concerned person.
- Earned Smart incentives by achieving more than the target given by the company.
EXTRA CURRICULAR ACTIVITIES
- Won prizes in various sports activities at school.
PERSONAL DOSSIER
Father's Name : Puran Singh Panwar
Add-Sunderwala Raipur dehradun Uttarakhand.
Languages
Hindi, English
First Language
Timeline
Area Head
Credit Wise Capital
11.2026 - Current
Territory Manager(TW)
HDB FINANCIAL SERVICES LTD.
10.2024 - 10.2026
Senior Sales Manager
HDB FINANCIAL SERVICES LTD.
01.2020 - 09.2024
Relationship Officer
MANAPPURAM FINANCE LTD
02.2018 - 01.2020
Me-Marketing Executive
SHRI RAM CITY UNION FINANCE LTD.
06.2014 - 01.2018
Sales Executive.
ICICI DIRECT
10.2012 - 01.2014
BBA -
IMS DEHRADUN
10+2 -
KV OFD DEHRADUN
10th -
KV OFD DEHRADUN