IT System Administrator
- Maintained a domain network server supporting over 200 users, including account creation and password management.
- Performing Data backup's, restore & purge outs .
- Enforced IT security policies across all GMP systems, reducing security incidents by 40% through proactive monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Install important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Improved security measures by conducting vulnerability assessments and applying necessary patches.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.