With 15 years of experience in international sales, customer service, and business development in the US accounting and tax outsourcing industry, I'm eager to advance with a start-up or midsize company for global business development.
Overview
20
20
years of professional experience
Work History
Business Development Manager
SNDJ Global Consultancy LLC
07.2023 - Current
Increased client base by identifying new business opportunities and cultivating strong relationships with key decision-makers.
Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Generated new business with marketing initiatives and strategic plans.
BUSINESS DEVELOPMENT MANAGER
YBO SERVICES USA, INC.. AHMEDABAD.
08.2022 - 02.2023
BUSINESS DEVELOPMENT MANAGER
SNDJ GLOBAL CONSULTANCY LLC. AHMEDABAD.
01.2021 - 07.2022
BUSINESS DEVELOPMENT
QP ACCOUNTING SERVICES. AHMEDABAD.
10.2018 - 10.2019
BUSINESS DEVELOPMENT
QX KPO. AHMEDABAD.
03.2016 - 03.2018
AGRI-ENTREPRENEUR
VAGHELA FARMHOUSE. JUNAGADH.
07.2013 - 03.2016
It's my own Mango farm house and helped my family members.
TEAM LEADER
GRANDE MARK OUTSOURCING PVT. LTD.. MUMBAI.
12.2012 - 06.2013
It was an Inbound Technical Sales process with 15 agents working in my Team.
SENIOR CUSTOMER SERVICE EXECUTIVE
IBM DAKSH. MUMBAI.
05.2006 - 04.2012
I worked for Citibank N.A
Process for Inbound Customer Services and took calls for 4 different lines of business.
OUTBOUND SALES EXECUTIVE
STREAM INTERNATIONAL. MUMBAI.
03.2004 - 04.2006
I worked for a Primus Canada process for outbound Sales.
Education
B.COM -
MUMBAI UNIVERSITY
03.2004
Skills
Sales
Customer service
Leadership
Cold Calling
Social Media Branding
Graphic Designing
Negotiation Skill
Sales Funnels
Prospecting
International Sales
Additional Information
Developed over 100 prospective clients from US CPA and accounting firms using email and social media marketing.
Created graphics for marketing materials.
Devised social media strategies targeting US CPAs and accounting firms.
Conducted cold calls and email marketing to initiate and close sales.
Managed entire sales process from initial contact to onboarding.
Handled client inquiries via phone and email.
Assisted in hiring by conducting initial interviews.
Consistently met short and long-term targets.
Identified workflow issues and proposed solutions to management.
Provided support to CPAs, accounting firms, bookkeepers, and sole practitioners with various tasks.
Scheduled in-person meetings and conference calls for Business Development Managers.
Conducted data mining for targeted outreach.
Generated and sent business proposals to prospects for review and signature.
HR/Admin/Operations Head at Bliss Global Occupational Safety Consultancy LLCHR/Admin/Operations Head at Bliss Global Occupational Safety Consultancy LLC
Consultant - Safety and ESG at Bliss Global Safety Consultancy / Global HoldingsConsultant - Safety and ESG at Bliss Global Safety Consultancy / Global Holdings