Manisha Kumari
Gaya
Summary
Professional with experience in customer relationship management and sales support, adept at collaborating with internal teams to enhance customer engagement strategies. Conducted market analysis to identify emerging trends and potential new customers, contributing to informed decision-making processes. Provided comprehensive support throughout the sales cycle by addressing inquiries and resolving issues efficiently, ensuring a seamless customer experience.
Overview
4
4
years of professional experience
Work History
Relationship Manager
ICICI BANK
Kolkata
01.2022 - Current
- Collaborated with internal teams to develop strategies that would increase customer engagement levels.
- Analyzed market trends and identified potential new customers through research activities.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
Education
Manipal Academy of Higher Education
Bangalore Skills
- Customer relationship management
- Sales support
- Market analysis
- Customer engagement strategies
Timeline
Relationship Manager
ICICI BANK
01.2022 - Current
Manipal Academy of Higher Education