Certified HR professional with over 7 years of global experience in HR Shared Services, Employee Lifecycle Management, and HR Transformation. Skilled in building scalable HR frameworks, leading automation and digital initiatives, and delivering high-quality support across regions including APAC, EMEA, and the USA. A strategic and hands-on HR leader with a strong focus on process excellence, data-driven solutions, and employee-centric practices. Proficient in tools like Workday, Sage People, JIRA, Greenhouse, and SuccessFactors. Consistently recognized for driving performance, cross-functional collaboration, and HR innovation.
Overview
11
11
years of professional experience
Work History
Senior HR Operations Specialist (Globally)
YouGov Research India Private Limited
Mumbai
10.2021 - Current
Managed full employee lifecycle for 350+ employees, overseeing processes from onboarding to exit, ensuring smooth transitions at each stage
Led continuous process improvements to enhance operational efficiency and implement HR best practices, driving cost-saving initiatives and productivity gains
Coordinated payroll integration and transition across 15+ countries, managing end-to-end payroll processing and ensuring timely and accurate payroll delivery
Oversaw annual performance pay review process, ensuring alignment with business goals and employee performance metrics
Developed and documented HRSS procedures by creating detailed SOPs and SLAs, ensuring compliance and standardization across HR operations
Proficient in using HR platforms including Sage People, Jira, HireRight Portal, FADV, and Greenhouse, optimizing HR operations and streamlining workflows
Cultivated and managed relationships with key stakeholders, ensuring alignment of HR initiatives with business objectives and fostering strong communication with internal and external partners
Maintained and updated global employee database, conducting quarterly and yearly HR audits to ensure data accuracy and compliance with internal and external standards
Led Workday integration and implementation, streamlining HR processes, liaising with the stakeholders to ensure the accuracy of Workday data and driving seamless system adoption across the organization
Led the DocuSign project, driving a 28% reduction in wastage costs through the successful implementation of digital signature solutions
CPS acquisition – Managed CPS acquisition for 16+ European countries & successfully delivered the transition
Delivered HRMS training and change management to drive adoption, collaborating with IT and Payroll to enhance system capabilities and automate workflows
Conducted in-depth analytics to identify gaps and streamline processes across the employee lifecycle, driving operational excellence.
Associate HR Shared Services Specialist
Bentley systems India Private Limited
Mumbai
12.2017 - 10.2021
Managed end-to-end HR operations for the employee lifecycle, including onboarding, offboarding, and processing requests across multiple regions, ensuring seamless execution and timely resolution of employee queries.
Led global transition efforts for setting up HR Shared Services across APAC, EMEA, UK, and the USA, ensuring smooth and structured execution
Developed and documented HRSS processes, creating comprehensive Standard Operating Procedures (SOPs) to ensure consistency and compliance across all HR operations.
Supported the transition of operational tasks into HR Shared Services, identifying and capitalizing on opportunities to consolidate and integrate services, streamlining workflows and improving service delivery.
Contributed to the Merger and Acquisition (M&A) project, providing HR operational insights and assisting in the integration of HR systems, policies, and employee transitions
Mentored junior HR members.
Awarded as “YOUGOV STAR AWARD” July 2021
HR & Admin Executive
S-Cube Futuretech Private Limited
Mumbai
07.2017 - 12.2017
Led ISO compliance audits, ensuring adherence to industry standards and regulations, and maintaining continuous compliance across HR processes
Collaborated on data collection for Bentley’s merger and acquisition process, supporting due diligence efforts and providing insights for a smooth integration.
Organized company-wide events, including sports activities, festivals, and awareness programs, fostering employee engagement and enhancing company culture
Managed employee lifecycle & payroll
Admin Assistant HR & Admin
HDFC Realty Private Limited
Mumbai
10.2014 - 07.2017
Vendor Management: Identified needs, evaluated options, negotiated rates, and approved invoices to optimize vendor relationships.
Travel Desk Management: Oversaw travel services for employees across India, ensuring efficient and cost-effective travel arrangements.
PF Formalities Management: Managed Provident Fund (PF) formalities, including withdrawal and transfers for current and exiting employees, while maintaining accurate records.
Education
Certificate Programme - HR Management and Analytics
IIM Kozhikode
Kerala
06.2024
MBA - HR
Welingkars Institute
Mumbai
06.2017
M.COM - Master’s in management
Mumbai University
Mumbai
01.2016
High School Diploma -
Welingkars Institute
Mumbai
01.2016
Skills
Accomplishments
Awarded as the “Star of the Quarter” July 2021
Awarded as the “YouGov star award” April 2022
Timeline
Senior HR Operations Specialist (Globally)
YouGov Research India Private Limited
10.2021 - Current
Associate HR Shared Services Specialist
Bentley systems India Private Limited
12.2017 - 10.2021
HR & Admin Executive
S-Cube Futuretech Private Limited
07.2017 - 12.2017
Admin Assistant HR & Admin
HDFC Realty Private Limited
10.2014 - 07.2017
Certificate Programme - HR Management and Analytics