Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Manissha Gudiggar

Manissha Gudiggar

Mumbai

Summary

Experienced HR and operations professional with 8+ years in managing global HR operations for diverse workforces in APAC, EMEA, the UK, and the USA. Expertise includes HR shared services, employee lifecycle management, and HRIS implementation, alongside payroll coordination across multiple regions. Achieved significant improvements in operational efficiency and employee satisfaction through strategic automation and process optimization. Proven track record in leading large-scale HR initiatives and collaborating with global teams to drive organizational success.

Overview

11
11
years of professional experience

Work History

Senior HR Operations Specialist (Globally)

YouGov Research India Private Limited
Mumbai
10.2021 - Current

· Managed the end-to-end global employee lifecycle, from onboarding to offboarding, ensuring seamless transitions and consistent HR service delivery.

· Led continuous process improvements to enhance operational efficiency and implement HR best practices, driving cost-saving initiatives and productivity gains

· Coordinated payroll integration and transition across 15+ countries, managing end-to-end payroll processing and ensuring timely and accurate payroll delivery

· Oversaw annual performance pay review process, ensuring alignment with business goals and employee performance metrics

· Developed and documented HRSS procedures by creating detailed SOPs and SLAs, ensuring compliance and standardization across HR operations

· Proficient in using HR platforms including Sage People, Jira, HireRight Portal, FADV, and Greenhouse, optimizing HR operations and streamlining workflows

· Maintained and updated global employee database, conducting quarterly and yearly HR audits to ensure data accuracy and compliance with internal and external standards

· Led Workday integration and implementation, streamlining HR processes, liaising with the stakeholders to ensure the accuracy of Workday data and driving seamless system adoption across the organization

· Led the DocuSign project, driving a 28% reduction in wastage costs through the successful implementation of digital signature solutions

· CPS acquisition – Managed CPS acquisition for 16+ European countries & successfully delivered the transition

· Conducted in-depth analytics to identify gaps and streamline processes across the employee lifecycle, driving operational excellence.

Associate HR Shared Services Specialist

Bentley systems India Private Limited
Mumbai
12.2017 - 10.2021
  • Managed global HR operations and employee lifecycle processes across APAC, EMEA, UK, and US.
  • Supported setup and transition of global HR shared services, enhancing service delivery efficiency.
  • Developed standard operating procedures to standardize HR processes across global teams.
  • Contributed to M&A integration activities by aligning HR systems and transitioning employee data.
  • Collaborated with cross-functional teams to streamline HR workflows and improve service delivery.
  • Mentored junior HR team members, facilitating knowledge transfer within HR shared services team.

HR & Admin Executive

S-Cube Futuretech Private Limited
Mumbai
07.2017 - 12.2017
  • Administered employee lifecycle processes, including onboarding, payroll coordination, and record management.
  • Conducted ISO compliance audits to ensure adherence to industry standards in HR processes.
  • Facilitated data preparation and documentation for HR during merger & acquisition.
  • Coordinated employee engagement programs and organized company events to enhance workplace morale.

Admin Assistant – HR & Administration

HDFC Realty Private Limited
Mumbai
10.2014 - 07.2017
  • Managed vendor relationships, travel desk operations, and employee
    administrative services
  • Handled Provident Fund documentation and employee benefits administration
  • Coordinated employee travel arrangements and vendor payments

Education

Certificate Programme - HR Management and Analytics

IIM Kozhikode
Kerala
06.2024

MBA - HR

Welingkars Institute
Mumbai
06-2020

High School Diploma -

Welingkars Institute
Mumbai
05-2017

M.COM - Master's in management

Mumbai University
Mumbai
04-2016

Skills

  • HR shared services optimization
  • HRIS and Workday implementation
  • Problem solving
  • Training and mentoring
  • Cross-functional collaboration
  • SLA and case management
  • Process improvement
  • HR audits and documentation control
  • Time management and detail orientation

Accomplishments

• Star of the Quarter, Jun 2021
• YouGov Star Award, Apr 2022

Timeline

Senior HR Operations Specialist (Globally)

YouGov Research India Private Limited
10.2021 - Current

Associate HR Shared Services Specialist

Bentley systems India Private Limited
12.2017 - 10.2021

HR & Admin Executive

S-Cube Futuretech Private Limited
07.2017 - 12.2017

Admin Assistant – HR & Administration

HDFC Realty Private Limited
10.2014 - 07.2017

Certificate Programme - HR Management and Analytics

IIM Kozhikode

MBA - HR

Welingkars Institute

High School Diploma -

Welingkars Institute

M.COM - Master's in management

Mumbai University
Manissha Gudiggar