Experienced System analyst transitioning into Business analyst with around 3 years of experience working closely with stakeholders, documenting functional requirements and facilitating technical solution. Proven ability to identify business needs and optimize processes. Eager to contribute to cross-functional team and help drive business success through actionable insights.
• Business model presentation with stakeholder recommendations.
• Use Case: Term insurance plan feature in self-service portal.
• Use Case/User Story: New user registration with diagrams and wireframes.
• Use Case: Tax-exempt checkout feature design.
• BRD creation for Online Banking application.