Manisha Yadav
Kolkata
Summary
Efficient Process Associate known for high productivity and ability to efficiently complete tasks. Possess specialized skills in process optimization, data analysis, and workflow management. Excel in communication, problem-solving, and time management, ensuring seamless operational flow and enhanced team collaboration.
Overview
1
1
year of professional experience
Work History
Process Associate
Tata Consultancy Services
Kolkata
01.2024 - Current
- Assessed company operations for compliance with safety standards.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Identified needs of customers promptly and efficiently.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Conducted daily process reviews to identify areas for improvement and increased efficiency.
- Maintained positive working relationship with fellow staff and management.
- Participated in regular team meetings and provided input on ways to improve existing processes.
- Worked with cross-functional teams to achieve goals.
Education
Master of Arts - English Literature
West Bengal State University
Kolkata 08-2021
Bachelor of Arts - English Honours
Seth Anandram Jaipuria College
Kolkata 06-2019
Higher Secondary -
Calcutta Airport English High School
Kolkata 06-2016
Secondary Education -
Calcutta Airport English High School
Kolkata 05-2014
Skills
- Quality assurance
- Data analysis
- Regulatory compliance
- Team collaboration
- Cross-functional teamwork
- Effective communication
- Attention to detail
- Time management
- Relationship building
- Improvement plans
- Document control
- Process analysis
- Active listening
- Decision-making
- Photo processing
- Process documentation
- Continuous improvement
Languages
English
Proficient
C2
Hindi
Proficient
C2
Bengali
Proficient
C2
Timeline
Process Associate
Tata Consultancy Services
01.2024 - Current
Master of Arts - English Literature
West Bengal State University
Bachelor of Arts - English Honours
Seth Anandram Jaipuria College
Higher Secondary -
Calcutta Airport English High School
Secondary Education -
Calcutta Airport English High School