MANISH MONDAL

Operations & Supply Chain: Directed daily logistics and inventory management across two LPG distribution agencies, ensuring seamless cylinder supply, and efficient coordination of bulk loads from bottling plants.

Digital Integration & Compliance: Streamlined consumer services by managing Aadhaar seeding, eKYC verifications, and customer databases efficiently through CRM dashboards and official portals (like the HPCL ARB Portal).

Safety and Quality Assurance: Enhanced delivery safety standards and operational transparency by integrating advanced digital tools, including intelligent LPG leak detectors, and precision weighing devices.

Stakeholder Management: Liaised continuously with regional sales offices, supply plants, and industry associates to oversee license renewals, equipment procurement, and strict regulatory compliance.

Priority & Crisis Management: Successfully planned and executed priority LPG supply chains for critical needs, including managing cooking arrangements and gas supplies for security personnel (e.g., CAPF) during large-scale public events.

Team Leadership: Managed and monitored delivery staff and support teams to optimize route planning, ensure on-time deliveries, and maintain high levels of customer satisfaction.

• Facilitated communication between different departments resulting in improved collaboration among teams.
• Negotiated contracts with vendors for goods and services at competitive prices.
• Monitored driver performance to ensure compliance with safety regulations and company policies.
• Communicated regularly with customers regarding changes in routes or estimated delivery times.
• Scheduled maintenance appointments for all vehicles used in the transportation process.
• Pod on time submission for billing purpose.

• Taking care of warehousing of BEAUTY IMPEX PRIVATE LIMITED
• Formed and sustained strategic relationships with clients.
• Implemented training and development programmes for new employees to successfully exceed retention targets.
• Followed instructions to facilitate smooth transportation.
• Coordinated air procedures and documents for cargo operations.
• Prepared resources and paperwork ahead of transportation.

• Guided teams in product merchandising and inventory management.
• Managed bookings to optimize team availability.
• Demonstrated consistent hard work and dedication to achieve results and improve operations.
• Identified issues, analysed information and provided solutions to problems.
• Tracked employee productivity, performance and task completion to meet quality standards.
• Motivated employees to shared ideas and feedback.
• Managed supply chain and monitored all logistics functions for the company.

• Monitored:compliance with workplace policies and safety objectives.
• Scheduling and Calendar Management: Organizing appointments, meetings, and events to ensure efficient time management.
• Communication Handling: Managing emails, phone calls, and correspondence to facilitate smooth information flow.
• Data Entry and Record Keeping: Inputting, updating, and organizing data in databases or spreadsheets, maintaining accurate records.

• Inbound-Basically process starts with IRN creation so apart from IRN creation I have hands on experience in doing segregation and receiving.
• Putway- Starting from putlist creation I have maintained each and every product following every parameters.
• Managed inventory levels to ensure accuracy and availability of products.
• Stock Take-To keep clarity with the system, stocktake has been done to match with the physical count.
• GTL- For new inventory, space has to be created for smooth workflow.
• Managed NCOB operations to ensure timely delivery of products to customers across India.
• Picking- Created pick lists to streamline product retrieval and facilitate efficient delivery to dropzone.
• IRT –Issues Resolved Team: Supported IRT team in resolving multiple issues within 30-minute turnaround time.