MANISH MONDAL
Serampore, Hooghly, Kolkata
Summary
Astute strategist experienced in leading top-performing teams.Builds Business Intelligence and KPI reporting to drive results. Big data and tech transformation expert. Adaptable innovator with strategic planning and growth hacking expertise. Leads cross-cultural and multi-disciplinary teams to achieve organisational goals. Demonstrates exceptional brand management and negotiation skills. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
9
9
years of professional experience
Work History
Senior Executive
BLT LOGISTICS LIMITED
Kolkata
04.2024 - 05.2025
- Facilitated communication between different departments resulting in improved collaboration among teams.
- Negotiated contracts with vendors for goods and services at competitive prices.
- Coordinated cross-functional teams to streamline processes and improve efficiencies.
- Evaluated carrier performance against established metrics such as on-time delivery percentage, claims rate.
- Developed and implemented plans to reduce costs associated with transportation processes.
- Monitored driver performance to ensure compliance with safety regulations and company policies.
- Negotiated contracts with carriers to secure the most cost-effective rates while maintaining quality service standards.
- Communicated regularly with customers regarding changes in routes or estimated delivery times.
- Scheduled maintenance appointments for all vehicles used in the transportation process.
- Created reports on shipment status, delivery times, cost estimates, and other metrics.
- Pod on time submission for billing purpose.
Operation Executive
BEAUTY IMPEX PRIVATE LIMITED
Belghariya
10.2023 - 03.2024
- Taking care of ware Housing of BEAUTY IMPEX PRIVATE LIMITED
- Formed and sustained strategic relationships with clients.
- Implemented training and development programmes for new employees to successfully exceed retention targets.
- Increased efficiency, effectiveness and profitability by managing team productivity.
- Implemented company policies and legal guidelines to maintain standards and verify compliance from staff.
- Followed instructions to facilitate smooth transportation.
- Coordinated air procedures and documents for cargo operations.
- Prepared resources and paperwork ahead of transportation.
Operations Supervisor
Reliance Retail DC
DANKUNI
12.2022 - 09.2023
- Guided teams in product merchandising and inventory management.
- Operated forklift trucks to unload and transport goods.
- Managed bookings to optimise team availability.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Identified issues, analysed information and provided solutions to problems.
- Produced high-volume orders to effectively meet customer demand.
- Operated equipment to exceed production targets.
- Displayed proactive problem-solving and query-resolution skills to provide superior customer service.
- Tracked employee productivity, performance and task completion to meet quality standards.
- Motivated employees to shared ideas and feedback.
- Managed supply chain and monitored all logistics functions for company.
ADMIN SUPERVISOR
VIP INDUSTRIES LIMITED
SERAMPORE
03.2022 - 12.2022
- Displayed proactive problem-solving and query-resolution skills to provide superior customer service.
- Performed keyholding responsibilities to guarantee timely opening and closing of store.
- Monitored compliance with workplace policies and safety objectives.
- Directed loading and unloading of shipments to manage smooth workflow.
- Trained staff in till management practices including reviewing and reconciling daily transactions.
- Strategically planned shift schedules, processed holiday requests and granted leaves to optimise labour costs and productivity.
- Developed professional relations with company employees of organisation to enhance trust and reliability.
- Aligned day-to-day activities with targets set by upper management.
- Identified high-ranking performance to promote and reward employees.
- Supervised the administration team by communicating job expectations, appraising job results and disciplining employees.
- Trained front office personnel in fire, life and other emergency procedures.
Senior Assistant
Flipkart India PVT
DANKUNI
09.2016 - 03.2022
- Generated purchase orders, invoices and other financial reporting in Xero.
- Created inventory management systems to meet high demand volumes.
- Collaborated effectively with warehouse and operative teams, providing first-class customer provisions.
- Managed strategic stock planning and forecasting, assisting company delivery against purchase targets.
- Liaised with suppliers to maintain stable supplies within target turnaround times.
- Updated inventory counts with NetSuite to assist with accounting and financial planning.
- Maintained excellent stock availability through effective supplier management and stock forecasting.
- Investigated stock issues and discrepancies thoroughly, seeking swift, resourceful solutions.
- Used advanced Excel skills to analyse and oversee robust stock data.
- Replenished merchandise into correct warehouse placements when delivering, transporting and lifting, using manual handling or forklifts.
Education
Bachelor of Arts - Bengali OHNS
Calcutta University
Kolkata, WB2016
12 - Arts
Mahesh Banga Vidyalaya
Serampore, WB2013
10 - Arts
Rajhya Dhar Pur Netaji High School
Serampore, WB2011
Skills
- Operating System - Ubuntu, Microsoft Windows
- Proficient with - SAP,WMS,WCS,FLO,RR,ERP
- Spread Sheet - MS-Excel, MS - word, libre officeGoogle Sheet
- Effective leadership
- Operation management
- Organisational strategies
- Business development
- Inventory control
- Transportation management systems
- Teamwork skills
- Customer satisfaction
- Operational strategy
- Wellbeing initiative delivery
- Reporting and auditing
- Operating procedures
- Performance reviews
STRENGTH
- Punctual,
- Discipline
- Honest
- Hardworking
- Team Leader
- Quick learner
- Adaptability
- Communication skills,
Languages
6,C2,3,B1
Skill Highlights
- Logistics
- Ecommerce
- Distribution Center
- B2B
- B2C
- MIS
- ADMIN
- D2S
- Supply Chain Management
- Transportation
ACHIEVEMENTS
➢ BEST SUPERVISOR IN VIP INDUSTRIES LIMITED 2022
➢ Dankuni 01 Best Picking IRT . 2019
➢ Dankuni 01 Best Creator. 2018
➢ Dankuni 01 Best Reciver. 2017
Languages
Bengali
First Language
Hindi
Proficient
C2
English
Elementary
A2
Timeline
Senior Executive
BLT LOGISTICS LIMITED
04.2024 - 05.2025
Operation Executive
BEAUTY IMPEX PRIVATE LIMITED
10.2023 - 03.2024
Operations Supervisor
Reliance Retail DC
12.2022 - 09.2023
ADMIN SUPERVISOR
VIP INDUSTRIES LIMITED
03.2022 - 12.2022
Senior Assistant
Flipkart India PVT
09.2016 - 03.2022
Bachelor of Arts - Bengali OHNS
Calcutta University
12 - Arts
Mahesh Banga Vidyalaya
10 - Arts
Rajhya Dhar Pur Netaji High School