Hi, I’m
Manju Bagri
Relationship Manager
Gurgaon
Summary
Talented Portfolio Manager bringing 8+ years of experience in making proactive Business Growth. Skillful managing exposure, maintaining client satisfaction and capitalizing on emerging opportunities.
Professional with expertise in portfolio management and proven track record of driving Client Relationship strategies and optimizing their performance. Adept at collaborating with cross-functional teams to deliver consistent results and adapt to evolving market conditions. Skilled in Customer handling, financial analysis and strategic planning with reputation for reliability and flexibility.
Overview
9
years of professional experience
2
Languages
Work History
StrideOne Capital Private Limited
Relationship Manager
08.2025 - Current
Job overview
- StrideOne Capital is a FinTech Company which is Working under the RBI guidelines, as a debt arranger for the clients.
- New anchor hunting, their documentation and onboarding
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Cross-Sell :- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Products Handling :- PID/SID, Vendor Financing & BL
- Connect with the clients to understand their requirement and help them to arrange the debt for them to support.
- Client Engagement :- Maintaining a healthy relationship with the client and provide them the best facilities as per their requirements.
- Coordinated efforts between various departments such as sales, credit assessment, operations teams for smooth delivery of services to clients.
M1xchange (Mynd Solutions Pvt Ltd)
Associate RM
04.2019 - 07.2025
Job overview
- M1Xchange - Working under the RBI guidelines for TReDS bill discounting
- Bidding process management - Handling 4-5 RMs client's transactions on daily basis and resolved issues to complete the transaction.
- Volume of Transaction - Currently I'm handling 1000 Cr+ transactions volume per month in the North zone. Handling 25-30 Corporate’s transactions.
- Reducing the Financial Risk - I have to be sharp and agile at the same time in calculating the interest and various charges. Need to maintain 100% accuracy.
- Client Engagement - Maintaining a healthy relationship between all the Financiers, Big Corporate and MSME corporate and ensuring them to get the best profit share and must not deviated to our competitors.
- Closure of Transaction within TAT - Very important KRA, adhering to TAT is the utmost priority for me as I have to close the bid by providing the best/favorable rate of interest on a daily basis. Doing a throughput of 25-30cr on daily basis
InCred (Edge Business Solutions)
Customer Care Officer
04.2018 - 02.2019
Job overview
- InCred - A loan providing NBFC for Business, Home & Vehicle Loans
- Managed all client inquires through resolution to enhance customer satisfaction ratings.
- Monitored daily activities of customer support teams.
- Coached staff on operating procedures to maintain quality services.
Hotel Solutions India
Administrator Cum Customer Care Executive
12.2016 - 03.2018
Job overview
- HSI - Five Start Hotels Membership provider
- Liaised with customers, addressed enquiries, handled meeting requests and answered billing questions to provide outstanding customer care.
- Managed client communications by answering phones and corresponding through email.
- Collaborated closely with other managers to smooth and improve office operations.
- Served as main point of contact for customers, connecting with relevant personnel or department.
- Completed daily working, queries, reservations and reporting duties.
Education
Narsee Monjee Institute of Management Studies
MBA
01.2024
Vinayaka Mission Sikkim University
B.Com
06.2017
Skills
Key Account Manager
Client Relationship Management
Supply Chain Management
Customer service
Excellent communication
Customer portfolio management
Portfolio growth
Interests
Watching Anime, Reading Books, Playing Badminton, Music
Timeline
Relationship Manager
StrideOne Capital Private Limited
08.2025 - Current
Associate RM
M1xchange (Mynd Solutions Pvt Ltd)
04.2019 - 07.2025
Customer Care Officer
InCred (Edge Business Solutions)
04.2018 - 02.2019
Administrator Cum Customer Care Executive
Hotel Solutions India
12.2016 - 03.2018
Vinayaka Mission Sikkim University
B.Com
Narsee Monjee Institute of Management Studies
MBA
LANGUAGES
Hindi
English