Manju Lalwani
Nagpur
Summary
Business analyst with 7 years of experience in BFSI and Power sectors, specializing in banking operations and financial management. Strong background in business analysis and quality assurance, delivering actionable insights and managing financial accounts. Demonstrated proficiency in retail branch operations and compliance, enhancing customer management strategies.
Overview
7
7
years of professional experience
Work History
Deputy Manager
HDFC Bank
Nagpur
02.2013 - 09.2018
- Served as Personal Banker Authorizer and Teller Authorizer across multiple retail branches.
- Analyzed customer financial behavior to enhance service offerings.
- Assisted in designing financial portfolios tailored to customer needs.
- Identified compliance factors and analyzed critical parameters for risk management.
- Trained new employees, integrating them into organizational culture effectively.
- Analyzed data trends to support business decision-making processes.
- Developed reports to communicate findings and recommendations effectively.
- Evaluated system performance and identified areas for improvement.
- Assisted in the design of strategic initiatives for client projects.
- Mentored junior analysts on best practices and analytical techniques.
- Presented insights to stakeholders to drive strategic planning sessions.
- Collaborated with IT teams on new tools and technologies.
Executive Assistant (Accounts)
Madhya Pradesh Power Transmission Company
Jabalpur
05.2011 - 02.2013
- Conducted inter-unit account reconciliations, preparing and reporting activities for various account heads.
- Supported management and preparation of balance sheets to ensure accurate financial reporting.
- Communicated crucial disclosures to regulatory and state officials for compliance purposes.
- Maintained confidential files and documentation in accordance with company policy.
- Facilitated communication between departments to enhance collaboration.
Education
MBA - Finance And HR
Jabalpur University
Jabalpur, India03.2009
BBA - Accounting And Finance
Jabalpur University
Jabalpur, India03-2007
IT Skills/Domain Certifications:
Skills
- Stakeholder engagement
- Power BI development
- Customer insights analysis
- KPI evaluation
- Project management
- Advanced Excel proficiency
- Microsoft Office suite expertise
- Process documentation
- Report preparation and analysis
- Client relationship management
- Business process optimization
- Cash handling accuracy
- Branch operations management
- Credit analysis and reporting
- Portfolio management strategies
- Financial and operational reporting
Extracurricular Activities
- Secured various positions in Extra Curricular Activities such as Elaboration of Idea, Extempore at Inter College Level, Management Games at Inter College Level
Accomplishments
Awarded for Punctuality and Discipline in College.
Timeline
Deputy Manager
HDFC Bank
02.2013 - 09.2018
Executive Assistant (Accounts)
Madhya Pradesh Power Transmission Company
05.2011 - 02.2013
MBA - Finance And HR
Jabalpur University
BBA - Accounting And Finance
Jabalpur University
IT Skills/Domain Certifications: