MANJU SHUKLA
Gautam Buddha Nagar
Summary
Logistics Manager with 25 years of experience in supply chain optimization. Achieved seven promotions while managing complex shipments and budgets. Demonstrated expertise in process improvement and cost reduction, consistently meeting business objectives. Focused on enhancing operational efficiency and customer satisfaction in dynamic environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
GDW Head
Gati Express & Supply Chain Pvt. Ltd.
NCR
01.2014 - Current
- Oversee daily operations to ensure efficiency and effectiveness.
- Manage team performance through regular training and mentorship sessions.
- Develop operational strategies to enhance workflow and productivity.
- Implement process improvements to streamline daily tasks and reduce waste.
- Coordinate cross-departmental collaboration to achieve organizational goals.
- Ensure compliance with industry regulations and company policies in all operations.
- Managed budgets for operations departments and ensured cost-effectiveness.
- Recruited, hired, trained, coached, evaluated, and terminated personnel as necessary.
Branch Incharge
Gati Express & Supply Chain Pvt Ltd.
Kanpur
08.2008 - 12.2013
- Supervised daily branch operations and ensured compliance with company policies.
- Managed customer inquiries and resolved issues to maintain satisfaction levels.
- Coordinated branch activities to align with organizational goals and initiatives.
- Provided guidance and support to branch staff in daily operations.
- Identified areas of improvement for operational efficiency at the branch level.
- Directed facility and grounds maintenance.
STC Incharge
Gati Express & Supply Chain pvt. ltd.
Pryagraj
01.2000 - 07.2008
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Coordinated daily operations between departments to enhance workflow efficiency.
- Managed inventory and supplies using inventory management software and systems.
- Supported team members by organizing schedules and prioritizing tasks effectively.
- Assisted in preparing reports and documentation for internal meetings and reviews.
- Utilized software programs such as Excel, Word, Access, for data entry, analysis and reporting purposes.
Education
Bachelor of Arts - Economics, Geography & Sociology
Banglore University
Skills
- Inventory management
- Operational efficiency
- Process improvement
- Team leadership
- Customer service
- Project management
- Conflict resolution
- Budget management
Languages
English (Fluent), Hindi (Fluent), Tamil (Basic), Kannada (Basic)
Languages
English
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Certification
- V-Skills Certified Warehouse Manager with distinction of 94% in the assessment exam in 2019.
- Attended multiple sessions on Lean six sigma, KAIZEN at Gati.
- Completed a variety of certifications and workshops related to managerial roles and responsibilities.
Accomplishments
- Best STC in-charge award consecutively for 3 quarters during my tenure as STC inchage at Paryagraj.
- Branch was awarded as OU by Kintesu Management under my supervision in 2007.
- Awarded as the best aspiring operation at the town hall held in 2012.
- Multiple best OU awards have been awarded to my OUs under my supervision between 2014 to date.
- Awarded as red arrow award in 2025, for improving the delivery performance within NCR.
Timeline
GDW Head
Gati Express & Supply Chain Pvt. Ltd.
01.2014 - Current
Branch Incharge
Gati Express & Supply Chain Pvt Ltd.
08.2008 - 12.2013
STC Incharge
Gati Express & Supply Chain pvt. ltd.
01.2000 - 07.2008
Bachelor of Arts - Economics, Geography & Sociology
Banglore University
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