Summary
Overview
Work History
Education
Skills
Declaration
Timeline
Generic

Manjula Devi

Coimbatore

Summary

Dynamic Senior Process Associate at Pathfinder Business Analyst Pvt Ltd, skilled in title research and process optimization. Proven track record in enhancing workflow automation and delivering exceptional customer service. Adept at project management and fostering team collaboration, driving significant improvements in operational efficiency and employee training initiatives.

Overview

6
6
years of professional experience

Work History

Senior Process Associate

Pathfinder Business Analyst Pvt Ltd
Coimbatore
02.2019 - Current
  • Onboarded new employees by providing training materials and guidance.
  • Identified opportunities to automate repetitive tasks and improve efficiency.
  • Monitored team performance and provided coaching when needed.
  • Property Tax Responsibilities: Research and analyze property tax records across various United States jurisdictions.
  • Review and verify property tax bills, assessments, and due dates to ensure accuracy.
  • Identify and document tax delinquencies, liens, exemptions, and abatements.
  • Maintain up-to-date knowledge of state and local tax rate changes and policies.
  • Monitor and manage incoming client requests through Outlook email.
  • Review, prioritize, and categorize client emails to ensure timely responses.
  • Communicate with clients professionally to acknowledge receipt, and provide updates or solutions.
  • Title Research Responsibilities: Conduct title searches to determine legal ownership, and identify any encumbrances.
  • Utilize tools like NETROnline, county clerk websites, and public databases for record searches.
  • Verify and analyze the chain of title, including deed transfers, mortgages, and easements.
  • Identify and report title issues, such as liens, judgments, or incorrect legal descriptions.
  • Prepare title abstracts, property reports, and ownership verification documents.

Education

Bachelor of Arts - B.Com in Accounting

VLB Janaki Ammal College of Arts And Science
Coimbatore
05-2018

HSC -

CRR Matriculation Higher Secondary School
Coimbatore
06-2015

SSLC -

CRR Matriculation Higher Secondary School
Coimbatore
06-2013

Skills

  • Data analysis and process optimization
  • Project management and quality assurance
  • Workflow automation
  • Customer service
  • Team collaboration
  • Employee training

Declaration

I hereby declare that the information provided above is accurate to the best of my knowledge

Timeline

Senior Process Associate

Pathfinder Business Analyst Pvt Ltd
02.2019 - Current

Bachelor of Arts - B.Com in Accounting

VLB Janaki Ammal College of Arts And Science

HSC -

CRR Matriculation Higher Secondary School

SSLC -

CRR Matriculation Higher Secondary School
Manjula Devi