Manjunath B
Human Resources
Bengaluru
Summary
Accomplished HR professional with extensive experience at Firstsource Solutions Ltd., adept in payroll administration and enhancing team productivity. Spearheaded offboarding processes and HR audits, successfully integrating new systems and leading policy compliance. Known for strategic leadership and operational excellence, significantly improving HR practices and employee satisfaction.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Senior Manager - Human Resources
Firstsource Solutions Ltd.,
Bengaluru
10.2023 - Current
- Managing Off-boarding and Final Settlement processes for Senior Level employees.
- Effectively managing team of 6 to support Off-boarding process for India employees.
- Successfully oversaw integration of Off-boarding process with new HR system
- Providing support to former employees, handling tasks such as F&F settlements, PF withdrawal, relieving letters, and BGV authentications.
- Conducted policy sessions and refreshers for all employees, ensuring adherence to process guidelines
- Conducting regular audits to ensure compliance at workplace
- Coordinating and managing as central point of contact for both internal and external HR compliance audits for Off-boarding process.
- Auditing financial & non-financial HR data constantly to highlight discrepancies to respective stake holders to stay in par with compliance & company’s standards.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
Manager - Human Resources
Firstsource Solutions Ltd.,
Bengaluru
07.2018 - 09.2023
- Managed payroll operations for diverse team of over 5000+ employees
- Salary increments, Minimum wages, executing & auditing Statutory payouts
- Handling Medical Insurance for PAN India employees
- Handling Death claims for PAN India employees
- Managed 2-person team providing support for Helpdesk.
- Maintaining accurate Headcount reports for entire center of 5000+ employees & publishing dashboards with stake holders
- Ex-employee support Team (F&F settlements, PF withdrawal, Relieving letters, BGV authentications)
- Keeping track of employee’s ID & domain creations, transfers & deletion for India, UK & US geographies
- Conducting sessions to keep employees aware about ESIC, PF & Tax benefits
Assistant Manager - Human Resources
Firstsource Soltions Ltd.,
Bengaluru
07.2015 - 06.2018
- Payroll Processing for 1500+ employees.
- Processing Final settlement calculation for Ex-employees.
- Handling team of 3 members supporting Final settlement verification and calculations.
- Responsible for enhancement of tool which is used for resigning employees.
- Uploading attendance and leave tracking and validation of leave details in LMS tool.
- CTC Computation for Annual Hike & Promotion Cases.
- Maintenance of Employee Data base (Existing & Ex-Employee).
- Preparation of Head Count and MIS Reports.
- Joining formalities for New Joiner.
- Internal Audit on Personal File.
- Handling employees personal file.
- Updating Employee details in Peoplesoft tool.
- Publishing PAN India Team Score card to management.
- Publishing Head count and Salary Register Reconciliation report.
- Handling life cycle letters.
Senior Executive - HR
Firstsource Solutions Ltd
Bengaluru, Karnataka
02.2008 - 06.2015
- Handling Payroll for 2000+ employees
- Salary increments, Minimum wages, executing & auditing Statutory payouts
- Handling Medical Insurance for PAN India employees
- Handling Death claims for PAN India employees
- Handling Induction & generating new hires records
- Maintaining accurate Headcount reports for entire centre of 2000+ employees & publishing dashboards with stake holders
- Ex-employee support (F&F settlements, PF withdrawal, Relieving letters, BGV authentications)
- Handling employee personal files for all corporate employees
- Handling the Leave data and Leave cards
- MIS Reports & Head count reports
- Updating the new employee details in HRMS tool
Education
MBA - Human Resources
Karnataka State Open University
Mysuru 04.2009 - 03.2011
Skills
Languages
English
Hindi
Kannada
Accomplishments
- Achieved reduction of TAT by introducing new software application called ERS for Offboarding tasks.
- Supervised team of 8 staff members.
- Leading the Project of Offboarding Process in new HR System
- Worked on SAP & Success Factor HR Systems
- Used Microsoft Excel Reports for Dashboard data.
Timeline
Senior Manager - Human Resources
Firstsource Solutions Ltd.,
10.2023 - Current
Manager - Human Resources
Firstsource Solutions Ltd.,
07.2018 - 09.2023
Assistant Manager - Human Resources
Firstsource Soltions Ltd.,
07.2015 - 06.2018
MBA - Human Resources
Karnataka State Open University
04.2009 - 03.2011
Senior Executive - HR
Firstsource Solutions Ltd
02.2008 - 06.2015
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