Customer-oriented, strategic-thinking sales and marketing professional with over 10 years of experience cultivating key relationships and partnerships, retaining top accounts and growing profit channels.
Overview
10
10
years of professional experience
Work History
Senior Sales Executive
ASHOK LEYLAND - N G SALES
PUNE
06.2018 - Current
Analyzed customer data to identify trends in buying behavior, preferences and needs.
Maintained strong relationships with existing clients by providing prompt responses to inquiries and resolving any issues.
Created reports detailing sales activities such as weekly, monthly, quarterly results, forecasts, territory analyses .
Monitored competitors' activities in order to maintain current knowledge of market conditions.
Presented products and features to customers, responded to concerns and redirected objections.
Fielded customer questions and addressed concerns while emphasizing value of Product to encourage buyer confidence and drive sales.
Listened to customer needs to identify and recommend best products and services.
Identified customer needs by asking questions and advising on best solutions.
Identified and secured new business opportunities within assigned territories.
Managed a high-volume of daily customer inquiries via phone, email, or in person.
Produced sales documents, finalized deals and filed records.
Worked closely with existing accounts to grow market share.
Sales Associate
FMCG COMPANY
SANGLI
03.2016 - 05.2018
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Restocked shelves as needed to ensure sufficient inventory levels.
Conducted inventories on a regular basis to track stock levels.
Demonstrated product features and benefits for customers' needs.
Handled customer complaints in a professional manner.
Helped customers find specific products, answered questions and offered product advice.
Answered incoming telephone calls to provide store, products and services information.
Collected payments and provided accurate change.
Increased purchase amounts by cross-selling with similar products.
Sales Executive
GIONEE
SANGLI
01.2015 - 03.2016
Created purchase orders for suppliers based on customer requirements.
Maintained database of customer orders, tracking progress from receipt through delivery.
Processed daily invoices for payment, verifying accuracy of billing information prior to submission.
Analyzed trends in customer ordering patterns to identify potential areas for improvement.
Quality Supervisor
BOSCH CHASSIS SYSTEM INDIA PVT LTD
PUNE
01.2014 - 12.2014
Monitored production activities for conformance with established standards.
Developed and implemented quality control processes to improve product reliability.
Ensured that all safety regulations were followed in accordance with company policies.
Generated detailed and accurate inspection and testing reports according to current good manufacturing practices.
Conducted inspections with quality control team members.
Kept records of quality reports and statistical reviews.