Manjunath N
BRANCH MANAGER
Bengaluru,KA
Summary
Branch Manager coordinating freight forwarding operations and branch P&L ownership, RFQ pricing for 56%-75% of RFQs, carrier negotiations, and 101-200 shipment follow-ups per month across sea, air, import, and export accounts. Works across FCL, LCL, and haz cargo movements with shipping lines, WCA partners, NVOCCs, co-loaders, and overseas agents to keep quotations, execution, and escalation handling aligned. Supports a regional team of 18 staff while managing 7-12 client visits per month, daily DSR updates, and service continuity across South and East India.
Overview
1
1
Language
12
12
years of professional experience
Work History
BRANCH MANAGER
7STAR LOGISTICS SOLUTIONS LLC
02.2026 - Current
- Directed daily operations, ensuring efficiency and adherence to logistics protocols.
- Mentored team members, fostering skill development and enhancing overall performance.
- Analyzed operational workflows to identify areas for process improvement and cost reduction.
- Implemented strategic initiatives to enhance customer satisfaction and service delivery.
- Coordinated inventory management systems, optimizing stock levels and reducing waste.
- Developed training programs for staff, improving onboarding processes and employee retention.
- Established key performance indicators to monitor branch performance and drive accountability.
- Collaborated with cross-functional teams to align logistics strategies with business objectives.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Consulted customers to boost product sales and services.
Key Account Manager
Busy Bees Logistics Solutions Pvt Ltd
09.2020 - Current
- Currently working as a manager in Busy Bees Logistics Solutions Pvt Ltd (sea, air, import, and export freight forwarding pricing and ops).
- Roles and Responsibilities
- Key account managing.
- Ocean and air freight rate pricing.
- Business Devolpment ( onboard new customer )
- Coordinate with the shipping line, WCA, NVOCC, and co-loader for special rates, filling out the RFQ and large volume.
- FMC , RFQ rates filling and small terms contracts with carriers and NVOCCs.
- Coordination with overseas agents for importing and exporting new overseas business.
- Developing relations with different Shipping lines for better freight for GP/LCL/FCL/REFFER & Haz cargo as well as NVOCC and Air freight.
- Build Good repo with shipping carriers & Overseas Agent
- Client visit for new business & current business service feedback
- Complete Follow up from RFQ till shipment executes
- Providing cross country quotation for containers as well as inland transpiration.
- Prepare documents for Export & Import (Air & Sea)
- SI & VGM submission & Follow up BL draft, Final BL ( Odex , MMD3, Inntra , Liner Website)
- Checking EGM status & update to customer
- Transport maintenance inward & outward ( Trailers & others local transport )
- Co-ordinate with CHA for clearance status & details
- Update DSR Export & Import daily basic
- Export & Import (Air & Sea) End to End all work I have to following
- Our South & East India total team handling ( 18 Staff working under our control )
- Total Revenue improving & new idea creation for business developing.
- Team Handling & escalations resolving
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Logistics Sr. Executive EXPORT & IMPORT Management
SCHNEIDER ELECTRIC INDIA PVT LTD
12.2017 - 08.2020
- 3 Years worked as logistics Sr. executive EXPORT & IMPORT management as a INPLNT in SCHNEIDER ELECTRIC INDIA PVT LTD behalf Flyjac Logistics Pvt ltd
- Roles and Responsibilities ( 2 & 3 )
- Ocean & Air Freight rate quotation preparation( Final Pricing )
- Flight Booking & Following Status
- Executive HAWB & MAWB
- Prepare Billings & send to customer & following payment status day to day
- Checklist Preparing & checking
- SAP invoice rising, prepare packing list
- Arranging Insurance certificates / Certificate of Origin / GSP Certificates etc.
- Checking exports clearance documents & Billing verification
- FCL & LCL shipment movement
- Duty payment & GRN work
- Container Inspection
- Customer issues follow up & resolve
- Daily stock checking and update our system
- Checking the correctness of shipment documents like Shipping Bills / Bill of Lading / Airway Bill
- Follow up with CHA agent to get EP copies and submission process to Commercial dept. on time.
- Daily Export pending order status to be send on daily basis to internal dept.
- Cost Reduction Ideas(means vehicle material pickup & drop ,shipment movement planning,)
- Ensure all escalations handled on time
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Air Freight Capacity Management & Executive
DHL Global Forwarding Logistics Pvt Ltd
03.2014 - 12.2017
- 2.9 years worked as air freight capacity Management & Executive in DHL Global Forwarding Logistics Pvt Ltd
- Roles and Responsibilities
- Freight rates quotation preparing & making finalization rates & negotiation
- HAWB & MAWB preparing & checking
- Customer final bill preparing & follow up Payment from customer
- DG & NON DG certificate preparing
- Frights booking & follow up day to day basis & update to customer
- Customer service ( Any issues resolving & New Business )
- Daily DSR preparing & sent to concern person
- Import Documents preparing for clearance
- DO follow up & maintaining transportation
- Established long-term client relationships through consistent delivery of high-quality products and services.
Education
PUC - Commarce
NGC College
Kolar05-2008
B.com - BACHELOR OF COMMERCE
INDIAN INSTITUTE OF TECHNOLOGY AND MANAGMENT
INDIA08-2014
Skills
Key account management
Business development
Freight pricing
Carrier rate negotiation
Client retention
Budget forecasting
P&L management
Market analysis
Sales pipeline management
Contract lifecycle management
Carrier procurement
Operations management
Team leadership
Strategic planning
Performance management
Process improvement
Business review reporting
CRM strategy
Regional expansion planning
Revenue forecasting
Service level agreement management
Interests
Swimming, Reading books, drawing, Cricket
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DECLARATION
Kindly consider my application and provide me an opportunity to serve in your organization, That will enable me to utilize and develop my analytical and interpersonal skills and that gives me an opportunity to grow with the company. Date : Place : Bangalore Your Faithfully (Manjunatha N)
PERSONAL PROFILE
- Name : Manjunatha. N
- Father Name : Narayanappa
- Mother Name : Seethamma
- Present Address : # 1101/30 Kote beedi Behind Ravi theater Sarjapur Bangalore - 562125
- Date of birth : 1988-10-10
- Gender : Male
- Marital status : Married
- Religion : Hindu
- Nationality : Indian.
CRICKET, VOLLYBALL, CAROM , TRAVELLING, READING BOOKS, EXPLORING NATURE
1.Playing Cricket ,Carom, Volleyball
2.Solo Traveling & explore greenery nature
3.Searching best Business developments things & ways from books as well websites .
ACCOMPLISHMENT:
*Recognized as best performer of the year award for highest productivity , accuracy and quality management .
Have received appreciation e-mails from Shipping liners & Customers of business for providing administrative support in timely and accurate manner to maintain smooth of business process
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Timeline
BRANCH MANAGER
7STAR LOGISTICS SOLUTIONS LLC
02.2026 - Current
Key Account Manager
Busy Bees Logistics Solutions Pvt Ltd
09.2020 - Current
Logistics Sr. Executive EXPORT & IMPORT Management
SCHNEIDER ELECTRIC INDIA PVT LTD
12.2017 - 08.2020
Air Freight Capacity Management & Executive
DHL Global Forwarding Logistics Pvt Ltd
03.2014 - 12.2017
B.com - BACHELOR OF COMMERCE
INDIAN INSTITUTE OF TECHNOLOGY AND MANAGMENT
PUC - Commarce
NGC College