Strategic QA leader with over 14 years of experience driving quality excellence, cost optimization, and process transformation in large-scale mobile gaming projects. Proven track record of enhancing test efficiency, significantly reducing defect leakage, and implementing risk-based testing practices that resulted in annual savings exceeding $72K. Expertise in building empowered teams and aligning QA strategies with business objectives ensures the delivery of flawless, player-focused experiences. Committed to fostering a culture of continuous improvement and innovation within quality assurance processes.
Hi, I’m
Manjusha Pillai
QA Lead
Bengaluru
Summary
Overview
15
years of professional experience
Work History
Zynga
QA Lead / Acting QA Manager
03.2022 - Current
Job overview
- Spearheaded QA transformation initiatives, optimizing testing cycles, and saving $10K annually via risk-based prioritization.
- Elevated player experience by redefining QA workflows, test coverage, and release validation strategies.
- Mentored and developed a 10+ member QA team, fostering ownership, autonomy, and continuous improvement.
- Established standardized QA reporting metrics to enhance project transparency and executive communication.
- Collaborated cross-functionally with product, development, and live ops to ensure stable, high-quality releases.
- Reduced regression testing time by 30% through smarter test case reuse and workflow automation-lite practices.
- Led cross-functional teams to implement QA processes, enhancing product quality and reducing bug recurrence rates.
- Conducted comprehensive risk assessments and root cause analyses, driving proactive measures that minimized critical defects.
- Standardized bug reporting methods for better communication between QA and development teams.
Zynga
Senior QA Analyst
07.2021 - 04.2022
Job overview
- Introduced structured test documentation and agile QA practices, improving delivery predictability and bug turnaround time.
- Championed early defect prevention by improving test case reviews, and risk analysis.
- Led comprehensive testing efforts across multiple game titles to ensure high-quality user experiences and minimize bugs.
- Developed and implemented automated testing scripts, enhancing testing efficiency and reducing time-to-market for new features.
- Collaborated with cross-functional teams to identify and resolve issues in the software development lifecycle, ensuring timely releases.
- Analyzed test results and reported findings to stakeholders, driving improvements in game performance and user engagement.
- Mentored junior QA analysts, fostering skills development and promoting best practices within the quality assurance team.
- Championed the adoption of Agile methodologies within the QA department, promoting flexibility in response to evolving project needs.
Zynga India Game Network
QA Analyst
08.2018 - 06.2021
Job overview
- Enhanced quality culture by integrating QA metrics for release readiness and long-term product stability.
Indium Software
Test Lead / Senior Test Engineer
04.2016 - 08.2018
Job overview
- Led QA delivery across multiple gaming titles, from pre-alpha to release, ensuring functional, regression, and stress testing coverage.
- Partnered with cross-functional teams to meet milestones and uphold release quality standards.
Electronic Arts
QA Tester
05.2011 - 02.2014
Job overview
- Conducted functional and integration testing for mobile gaming titles, ensuring bug-free player experiences.
Education
Sardar Patel CollegeChandrapur, Maharashtra
Bachelor of Science from Computer Science
University Overview
Skills
Quality Strategy & Leadership
undefinedInterests
Passionate about quality innovation, mentoring, and gaming culture engagement
Accomplishments
Accomplishments
- Achieved 28.5% revenue impact through QA-led process optimization and risk-based testing.
- Increased testing efficiency by 30%, reducing cycle time without compromising coverage.
- Recognized with Quarterly QA Excellence Award for leadership and cost optimization initiatives.
Awards & Interests
Awards & Interests
Quarterly QA Excellence Award – ZyngaTimeline
QA Lead / Acting QA Manager
Zynga
03.2022 - Current
Senior QA Analyst
Zynga
07.2021 - 04.2022
QA Analyst
Zynga India Game Network
08.2018 - 06.2021
Test Lead / Senior Test Engineer
Indium Software
04.2016 - 08.2018
QA Tester
Electronic Arts
05.2011 - 02.2014
Sardar Patel College
Bachelor of Science from Computer Science