Manoj K
General Manager
Kollam
Summary
#Achievements
1-All kerala Top performed dealership for Aug-2017& Sep 2018.
2-Best perform dealership during 2018
3-Abroad trip achiever for best performing dealership from 2014-2018.
4-Top selling dealer ship award for I20.
5-Verna champion dealer ship for 2014-2018.
6-All india Best Performing H-Promise dealer.
Overview
23
23
years of professional experience
2
2
Languages
Work History
Chief General Manager
Ncs Autocorp Pvt.ltd
06.2020 - 03.2024
- Negotiated contracts with vendors for optimal pricing, improving the company''s bottom line.
- Implemented best practices across departments, ensuring consistently high performance standards.
- Established partnerships with external stakeholders to promote company growth and expand industry connections.
- Increased company revenue by implementing innovative marketing strategies and sales initiatives.
- Fostered a culture of continuous learning by introducing professional development programs designed to enhance employee skills sets.
- Expanded global market presence through successful entry into new territories following thorough evaluation of regional opportunities.
- Drove change management efforts throughout the organization, leading transformational initiatives that improved overall performance metrics.
- Managed budgets effectively, reducing costs and maximizing financial resources for key projects.
- Enhanced operational efficiency by streamlining processes and optimizing workflow methods.
- Spearheaded corporate social responsibility initiatives, demonstrating commitment to community engagement and sustainability efforts.
- Cultivated strong relationships with key industry influencers shaping favorable public perceptions driving brand recognition.
- Led a team of professionals to achieve company goals, fostering a collaborative work environment.
- Leveraged data analytics tools for insightful decision-making processes guiding strategic direction setting in alignment with organizational objectives.
- Developed and executed strategic business plans, resulting in increased market share and profitability.
Assistant General Manager
Pothen Motors Pvt.ltd
01.2016 - 05.2020
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Head of Sales
Pothen Motors Pvt,Ltd
01.2013 - 05.2016
- Developed strong client relationships for improved customer satisfaction and repeat business.
- Established a robust pipeline of prospects through diligent prospecting efforts, leading to consistent increases in new business opportunities.
- Mentored junior sales staff, fostering professional growth and contributing to overall team success.
- Drove international business expansion by establishing global distribution channels and forging strategic alliances with overseas partners.
- Led a high-performing sales team to consistently exceed quotas and achieve top rankings within the company.
- Collaborated with product development teams for continuous improvement of offerings based on customer feedback and evolving market needs.
- Implemented effective CRM tools to track leads, maintain accurate customer data, and optimize the sales process.
Sales Manager
Hilton Hyundai
01.2007 - 11.2013
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Assistant Sales Manager
Hilton Hyundai
02.2005 - 12.2007
- Monitored competitors'' activities and adjusted tactics accordingly, ensuring a competitive edge in the market.
- Collaborated with marketing department to create appealing promotions, resulting in higher customer engagement rates.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Streamlined internal processes for efficient communication between departments and better coordination of efforts.
Team Leader
Hilton Hyundai
02.2003 - 12.2005
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
Sales Officer
Hilton Hyundai
03.2001 - 06.2003
- Established long-lasting partnerships with key accounts through regular communication and tailored solutions.
- Streamlined sales processes by implementing efficient CRM systems and tools.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Utilized data-driven decision-making methods when crafting strategic plans that resulted in better allocation of resources.
Education
Bachelor of Arts - Kollam
Kerala University
Kollam, India 04.2001 -
GED -
Neuro Linguistic Programming
TRIVANDRUM 04.2001 -
High School Diploma -
Kerala University
Kollam, India 04.2001 -
Skills
Organizational Development
Mergers and Acquisitions
Operations Management
Human Resources Management
Expense Control
Process Automation
Contract Negotiations
Schedule Management
Program Administration
Financial Administration
Loss Prevention
Customer Retention
Timeline
Chief General Manager
Ncs Autocorp Pvt.ltd
06.2020 - 03.2024
Assistant General Manager
Pothen Motors Pvt.ltd
01.2016 - 05.2020
Head of Sales
Pothen Motors Pvt,Ltd
01.2013 - 05.2016
Sales Manager
Hilton Hyundai
01.2007 - 11.2013
Assistant Sales Manager
Hilton Hyundai
02.2005 - 12.2007
Team Leader
Hilton Hyundai
02.2003 - 12.2005
Bachelor of Arts - Kollam
Kerala University
04.2001 -
GED -
Neuro Linguistic Programming
04.2001 -
High School Diploma -
Kerala University
04.2001 -
Sales Officer
Hilton Hyundai
03.2001 - 06.2003