Summary
Overview
Work History
Education
Skills
Technical Skills:
Timeline
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Manoj Kar

Senior Software Engineer

Summary

With 10 years of experience in various domains, I have developed expertise in application support, automation, monitoring setup, and Cloud deployment. Proficient in AWS, docker-Kubernetes, CI/CD tools, and monitoring tools. Demonstrated strong understanding of these areas, contributing to organizational success.

Overview

10
10
years of professional experience

Work History

Senior Engineer

DISH Network
06.2021 - Current
  • OSS Application Reliability Engineering (ARE) team provides 24x7 support for OSS suite of applications, with focus on high availability, reliability and emphasis on automating the operational tasks
  • Involved in creating health check monitors using CloudWatch synthetics inorder to monitor the healthcheck of all the the interfacing applications within OSS
  • Involved in creating alerts/Working on applications OSS suite of applications for all lower and production environments
  • Design and Developing of workflow procedures
  • Interacted with client to gather the requirements and implement the same in the project
  • Has involved in resolving the project specific code issues by discussing with DEV team
  • Involved in Incident, Problem, and Release management in ITIL process
  • Has done end to end testing of the applications and Error casual analysis
  • Has done proper documentation of the application issues for better future understanding

Applications Engineer

IPSOFT
06.2019 - 06.2021
  • In control hosted is a solution for card holders which allow a card holder to set control on their cards
  • This allows a card holder be in the know with their cards
  • Card holders may choose to set notifications when there is a transaction over certain dollar amount
  • They can also choose to block any purchases over a certain dollar amount
  • Card holders are also able to run the reports on their past transactions
  • Working on applications (Mastercard Incontrol, GDR (Global Data repository), Incontrol Gen Hosted, SDG2(Smart data generation 2) for all lower, production and DR environments.)
  • Design and Developing of workflow procedures
  • Interacted with client to gather the requirements and implement the same in the project
  • Implemented PL and SQL queries, triggers and Stored Procedures as per the design and development related requirements of the project
  • Has done end to end testing of the applications and Error casual analysis
  • Has done proper documentation of the application I’ve developed, for better future understanding
  • Prepare project-phase plans and implementation schedule, plan and conduct meeting and workshops relative to the project plans and communicate day to day project status to all levels of management
  • Has involved in resolving the project specific code issues by discussing with offshore team
  • Involved in Incident, Problem, and Release management in ITIL process
  • Working as lead role in Release management (RFC)
  • Involved in Traffic routing activities, Patching Activities (Partially), Application start and stop
  • Involved in Cab-review meeting during RFC for all lower environments and production, DR environments
  • Involved in file staging to application server and checksum checking for correct files
  • Involved in Code deployment and E2E validation of Application
  • Involved in Sanity/Smoke Testing during validation of Application
  • Handling TWS jobs and ETL jobs
  • Handling service requests and incidents

PSE

Flipkart
09.2018 - 06.2019
  • This project is all about the functionality of providing Logistics facility of Flipkart to External clients through Ekart
  • Flipkart application receives the request from the client, picks the requested product from the mentioned seller place and deliver to the customer by its own vendor called Ekart
  • Procurement Logistics deals with Logistic material of Flipkart warehouse in return policy
  • Onboards New client as per the request
  • Used to attend Client’s call for the code Integration
  • Used to do Deployment for the changes required by the client
  • Production Support – Investigation/resolution of tickets on Production issues
  • Providing the support in L2 level depending on the priority of the issues to meet client’s SLA
  • Investigation and resolution of the issues occurred due to Bill run failure
  • Performing the health check of the system and taking necessary action if any issue found
  • Providing on call support (24/7)
  • Automation of tasks to avoid manual activities
  • Scheduling of Cron jobs
  • Documenting and finding out RCA for recurring issues
  • Mentoring junior resources and new joiners

System Engineer

IBM
02.2015 - 09.2018
  • Strategic solar (S2) is a global user interface which provides a one-stop shop finance product control to manage the preparation, verification and analysis of P&L across all product and entities within CITI Front to back reconciliation Price verification Adjustment P&L reporting
  • Facilitate standardization of reporting across disparate products and business
  • Responsible for providing L2 support in depending on the Priority of the issues to meet client’s SLA
  • Responsible for every day check list and reconciliation
  • Monitoring production server
  • Analysing and Solving Problems related to tickets
  • Responsible for providing enhancement of the application
  • Involve in code level investigation of the jobs (UNIX, Shell Scripting) finding the bug and fixing it
  • Hands on experience on writing queries as per requirement in oracle
  • Handling the Bridge and interacting with client and resolve the issues
  • Writing SQL queries using joins, sub queries and correlated sub queries to retrieve data from the database
  • Involved in incident and change management & monitoring ticket queues including tickets generated
  • Analysing and troubleshooting the Customer issues and providing the root cause to the customers within SLA
  • Monitoring the Autosys batches to ensure there is no impact to S2 business
  • Involved in understanding the business requirement specification document
  • Co-ordinating with Development Team for Development issues in production
  • Co-ordinating with DB Team and WebSphere team during production outage
  • Involved in preparing CR and implementation of CR
  • Updating and deleting data as per the requirement in oracle database
  • Providing fix for the different issues and reviewing the code

Education

Master - Computer Application

VTU
04.2001 -

Skills

SQL

UNIX

Shell Scripting

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Technical Skills:

  • Cloud: AWS services like EC2, VPC, S3, Cloud Watch, CloudWatch Synthetics, IAM, DynamoDB, SNS and Route53 etc.,
  • Monitoring Tool: Dynatrace, LogZIO & Splunk
  • Ticketing Tool: ServiceNow, Remedy & Jira
  • OS: UNIX/Linux
  • Database: Oracle
  • Scripting: Shell Scripting & Python
  • DevOps: GIT, GitLab, Jenkins CICD, Docker, Kubernetes, Harness and Ansible.

Timeline

Senior Engineer

DISH Network
06.2021 - Current

Applications Engineer

IPSOFT
06.2019 - 06.2021

PSE

Flipkart
09.2018 - 06.2019

System Engineer

IBM
02.2015 - 09.2018

Master - Computer Application

VTU
04.2001 -

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Manoj KarSenior Software Engineer