Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Timeline
Generic

Manoj Kumar

PATNA

Summary

Dynamic Area Collection Manager with extensive experience at Poonawalla Fincorp Ltd., excelling in recovery and relationship development. Proven track record in managing high-value portfolios and driving team performance. Adept in financial planning and project organization, consistently achieving collection targets while fostering strong customer relationships.

Overview

13
13
years of professional experience

Work History

Area Collection Manager

Poonawalla Fincorp Ltd.
Patna
01.2025 - Current
  • Handling LAP portfolio bkt x and above. (Bihar & Jharkhand)
  • Handling write-off pool SECURED AND UNSECURED

Collection Manager (Wheeled Recovery)

Hero Fincorp Ltd.
Begusarai
07.2022 - 01.2025
  • Handling NPA, Bucket 4 and above Cases.
  • Handling Matured and write off cases through Agencies.

Team Leader (Asst. Mngr.)

Poonawalla Fincorp.
11.2021 - 05.2022
  • Handling collection 31 to 90 bckt.
  • Update collection & directly field visit with executive for collection follow-up.

Regional Collection Incharge

Shriram Transport Finance co. Ltd.
Begusarai
11.2018 - 11.2021
  • Coordinate with Branch collection head for collection follow-ups
  • Managing, monitoring BM, CH to achieve collection volume
  • Early delinquent, Mature cases& Running cases follow-up & monitoring with branch Collection head

Branch Manager

Shriram Transport Finance co. Ltd.
Forbesganj
11.2015 - 10.2018
  • Branch Performance in accordance with company policy & procedures.
  • Create & execute branch business plan.
  • Develop branch personal.
  • Plan, Implement, & manage area of Responsibility to facilitate continuous improvement and personal growth while supporting company goals, Missions & vision.
  • Organizing sales promotional activities & regular visit to customers for building strong relationship
  • Building relationship with dealers, Channel Partners & various vehicle union associations to boost up sales of personal & commercial vehicle loan
  • Maintain a friendly relationship with customers, resolve problems & complaints as they arise
  • Understand product application & help customer in their selection
  • Review daily report taking appropriate action as needed, maintain branch security.
  • Work with credit manager to update collection & directly field visit with executive for collection follow-up & business generation
  • Building relationship with Police personals & RTOs
  • Looking after all legal aspect of the branch in co-ordination with Branch legal retainer
  • Promote an environment of empowerment, respect & trust while holding team members accountable for their actions.

Senior Product Executive (Portfolio Management)

Shriram Transport Finance co. Ltd.
Purnea
04.2015 - 10.2015
  • Business development through dealers & directly from open market
  • Developing relation with dealers & customers
  • Utilize existing channels for business generation
  • Field investigation
  • Monitoring the recovery of the portfolio & maintain the portfolio health
  • Handling rural center

Product Executive (Portfolio Management)

Shriram Transport Finance co. Ltd.
Purnea
07.2012 - 03.2015
  • Business development through dealers & directly from open market
  • Developing relation with dealers & customers
  • Utilize existing channels for business generation
  • Field investigation
  • Monitoring the recovery of the portfolio & maintain the portfolio health

Education

BA(Hons) - History

A.P.B.N.S. College
Nadaul
01.2007

Higher secondary - Science Stream

G.B.M.V
Kumhrar, Patna
01.2003

Senior Secondary -

Patna Collegiate School
Patna
01.2001

Skills

  • Recovery
  • Financial planning expert
  • Customer service-focused
  • Team building & management
  • Planning and coordination
  • Relationship development
  • Project organization
  • MS Office
  • Communications

Hobbies and Interests

  • Have a keen interest in travelling
  • Listening to music

Languages

  • Hindi
  • English

Personal Information

  • Date of Birth: 10/22/86
  • Nationality: Indian

Timeline

Area Collection Manager

Poonawalla Fincorp Ltd.
01.2025 - Current

Collection Manager (Wheeled Recovery)

Hero Fincorp Ltd.
07.2022 - 01.2025

Team Leader (Asst. Mngr.)

Poonawalla Fincorp.
11.2021 - 05.2022

Regional Collection Incharge

Shriram Transport Finance co. Ltd.
11.2018 - 11.2021

Branch Manager

Shriram Transport Finance co. Ltd.
11.2015 - 10.2018

Senior Product Executive (Portfolio Management)

Shriram Transport Finance co. Ltd.
04.2015 - 10.2015

Product Executive (Portfolio Management)

Shriram Transport Finance co. Ltd.
07.2012 - 03.2015

BA(Hons) - History

A.P.B.N.S. College

Higher secondary - Science Stream

G.B.M.V

Senior Secondary -

Patna Collegiate School
Manoj Kumar