MANOJ KUMAR
Dharapuram
Summary
To equip myself in all possible means to meet the developing trends and continue to excel in my career.
Overview
11
11
years of professional experience
Work History
Branch Manager
IndiaInfolai Finance Ltd.
01.2011 - 01.2013
- Led branch operations, ensuring compliance with regulatory requirements and internal policies.
- Developed and implemented strategies to enhance customer engagement and service quality.
- Oversaw loan processing activities, maintaining high standards of accuracy and efficiency.
- Cultivated relationships with clients, enhancing loyalty through personalized service offerings.
Team Leader – Marketing Department
MUTHOOT FINANCE LTD
01.2007 - 01.2011
- Led team in achieving operational efficiency and exceeding performance targets.
- Implemented process improvements to enhance customer service delivery and satisfaction.
- Analyzed key performance indicators to inform decision-making and drive continuous improvement.
- Facilitated regular team meetings to ensure alignment on project deliverables and timelines.
- Cultivated relationships with stakeholders, enhancing communication and collaboration across teams.
Team Leader – Marketing Department
MUTHOOT FINANCE LTD
01.2007 - 01.2011
- Led team in achieving operational efficiency and exceeding performance targets.
- Implemented process improvements to enhance customer service delivery and satisfaction.
- Analyzed key performance indicators to inform decision-making and drive continuous improvement.
- Facilitated regular team meetings to ensure alignment on project deliverables and timelines.
- Cultivated relationships with stakeholders, enhancing communication and collaboration across teams.
Sales Executive
Sri VEERAKUMAR EICHER MOTORS
01.2002 - 01.2007
- Company Overview: Eicher Tractor and spare parts.
- Eicher Tractor and spare parts.
Education
M.Com -
Annamalai University
01.2001
B.Com - undefined
Annamalai University
01.2001
HSC - undefined
Government Higher Secondary School
01.1998
SSLC - undefined
Government Higher Secondary School
01.1996
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
Languages
Tamil
English
Malayalam
Computer Literacy - Packages
MS-Office
Personal Information
- Date of Birth: 10-04-1979
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindhu
Disclaimer
I hereby declare that all the information provided above is true to the best of my knowledge.
Timeline
Branch Manager
IndiaInfolai Finance Ltd.
01.2011 - 01.2013
Team Leader – Marketing Department
MUTHOOT FINANCE LTD
01.2007 - 01.2011
Team Leader – Marketing Department
MUTHOOT FINANCE LTD
01.2007 - 01.2011
Sales Executive
Sri VEERAKUMAR EICHER MOTORS
01.2002 - 01.2007
B.Com - undefined
Annamalai University
HSC - undefined
Government Higher Secondary School
SSLC - undefined
Government Higher Secondary School
M.Com -
Annamalai University