Manoj Kumar
Gurgaon
Summary
Seeking managerial assignments in Banking Sector with a reputed organization
A result-oriented and dynamic professional over 8 years of qualitative experience in the areas of Retail Banking, Branch Operations, Sales & Marketing, Customer Relationship Management and Team Management. Exceptionally well organized with a track record that demonstrates self motivation, creativity and initiative to achieve both personal and corporate goals on consistent basis.
Overview
8
8
years of professional experience
Work History
Branch Sales Manager
Indusind Bank Ltd
Gurgaon
09.2025 - Current
Branch Sales Manager
Kotak Mahindra Bank Ltd
Gurgaon
05.2024 - 09.2025
- Achieve sales targets through direct efforts and by managing a team of business development executives.
- Identify sales opportunities for the CASA products by acquiring new customers and building new relationship.
- Identify target markets and Segments.
- Managing daily MIS.
- Ensure to follow all compliance and KYC norms while acquiring.
- Ensure that clients keep high CA, AMB Values in the accounts opened.
- Generation of Assets leads.
- Smooth handover of the customer to the Branch operations team.
- Maintain a low cost of acquisition by acquiring bigger value of accounts.
- To have full knowledge of competitor's activities and report those to ASM/RSM.
- To coordinate and ensure service delivery happens as per SLAS and TATS.
- Acquisition and retention of new customer across all the segments.
- Keep updated about AML/KYC/RBI guidelines and ensure growth is achieved by complying with all regulatory guidelines.
- Handling customer complaints and escalate the complaints to competent authorities for resolutions.
- Set strategic goals to develop incremental business from existing customers and add new relationships to expand Bank's Corporate Banking business.
- Regularly review customer complaints, approaching complainant personally where required to instant solution.
- Track competitive activities and regularly report to senior management.
- Weekly follow up on exception report with regard to returned cheques and call for explanation from customer where necessary.
- Interact with Treasury Department to obtain treasury based products as an offering or advisory service to potential corporate clients.
- Ensure to comply with the audit requirements, internal and external reporting obligations etc. in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank.
Axis Bank Ltd
Gurgaon
09.2017 - 04.2024
- Certificate of Appreciation from President and Head -Liability Sales for qualifying in MOONSHOT DECEMBER CASA Premium Drive in the month of December 2017.
- Certificate of Achievement from Circle Head for qualifying in DOUBLE CENTURY: Retail Assets & SBB Campaign in the month of February 2019.
- Certificate of Achievement from Circle Head for qualifying in President & CFO's Challenge in the month of October 2020.
- Certificate of Achievement from Circle Head for qualifying in SBB Loan Disbursement in the month of June 2022.
- Certificate of Achievement from RBBH for qualifying in LUNCH WITH RBBH in the month of September 2022.
- Certificate of Achievement from RBBH for qualifying in LIFE INSURANCE SUPER SEPTEMBER GALA NIGHT in the month of September 2023.
Education
Graduation - B.com
Dr. Bhim Rao Amedkar University
Agra, U.P2012
Intermediate Science -
UP board
Matriculation -
UP board
Skills
- Communication skills
- Interpersonal skills
- Motivation
- Ability to work on multi-task
- Ability to work in multi-faced environment
- Ability to deliver under stress
- Discipline
- Sincerity
- Honesty
Accomplishments
- Certificate of Appreciation, President and Head - Liability Sales, MOONSHOT DECEMBER CASA Premium Drive, 2017-12-01
- Certificate of Achievement, Circle Head, DOUBLE CENTURY: Retail Assets & SBB Campaign, 2019-02-01
- Certificate of Achievement, Circle Head, President & CFO's Challenge, 2020-10-01
- Certificate of Achievement, Circle Head, SBB Loan Disbursement, 2022-06-01
- Certificate of Achievement, RBBH, LUNCH WITH RBBH, 2022-09-01
- Certificate of Achievement, RBBH, LIFE INSURANCE SUPER SEPTEMBER GALA NIGHT, 2023-09-01
Languages
Hindi
English
Personal Information
Father's Name: Late Shri Netrapal Singh
Timeline
Branch Sales Manager
Indusind Bank Ltd
09.2025 - Current
Branch Sales Manager
Kotak Mahindra Bank Ltd
05.2024 - 09.2025
Axis Bank Ltd
09.2017 - 04.2024
Graduation - B.com
Dr. Bhim Rao Amedkar University
Intermediate Science -
UP board
Matriculation -
UP board