Manoj Poojary

• Worked with Croma as Trainer.
• Training for Mumbai and Gujarat region Croma stores.
• Key KRA’s-Training of Store operation team/sales team and brand team and ensure with training store and team maintain minimum 4% Value penetration MOM for Mumbai and Gujarat.
• MOM review with sales and operation team for targeted penetration.
• Attend MOR for better reach with operation team and address cluster manager about stores VAS performance and set agenda for upcoming month.
• Align brand trainer for across trainings plan.
• Conduct class room training twice in month for every cluster
• Develop knowledge and skill development program as per requirement and review
• Daily Stores visit- During the store visit will observe how staff are approach customer as per the process, store hygiene and knowledge parameters of store staff.
• Monthly R&R activity for performer
• Reporting to RTM on training activities and no’s improvement after training completion

• Taking care of Service product (VAS) business for Mumbai region.
• Managing Partner sales team for Sales and Training (Croma. India).
• Assisted and manage sales team with Market feedback and MIS report to achieve month on month target.
• Visit Stores Regularly to check product knowledge of staff and check how they demonstrate to Customers, help with their concern areas.
• Weekly/Monthly Training and Workshop conducted to Develop product/Service and Selling skill to Partners.
• On Floor training and Rol-Plays with real world Examples to Develop Problem solving skills.
• Attend Monthly meeting of every partner operation team for set goal and agenda for next month and issues and gap discussion of each store and areas
• Assigning 1 staff as a VAS champ who will help their team for pitching practice and approach also it will help to achieve penetration, monthly R&R for highest achiever as VAS champ for each cluster.
• Connect with Cluster Manager-Store Manager-Department Manager and sales team to bring business to next level.

• Meet Sales Budget by effective implementation of sales & development plans.

• Build influential and collaborative business relationships with the Brands and service teams.

• Execute New Product Launches by Brands/specific promotions -exhibitions, sampling & in-store activities.

• Build & Develop team. Training for staff & working closely with the team to enhance motivation & productivity levels.

• Monitor and ensure that the merchandising and the maintenance of the in-store display units and other POS material meet or exceed brand’s and channel expectation

• Review on Weekly Basis / Monthly Basis / Quarterly Basis on Sales / Margins / Top Selling SKUs.

• Maintaining a healthy relationship with Vendors / HO and Front -end Category to maintain Business Decorum.

• Managing shrinkage as per budget and maintaining defectives and inventory that has been put aside in repairs and taking corrective action to get that defective unit replaced by the brand.

• Imparting both technical & soft skills training to all employees.