Manoj Verma
Pune
Summary
Senior Product Owner with over 18 years of experience in the banking industry, specializing in the strategic delivery of high-impact digital solutions. Expertise in driving complex digital Banking transformation programs, modernizing core payment systems and implementing ISO 20022 standards for corporate payments and trade finance operations. Leveraging advanced Data Analytics and Generative AI to drive operational efficiency and streamline internal workflows across bank's global operations. A-CSPO and SAFe POPM certified professional, leading cross-functional Agile teams and aligning diverse stakeholder groups to deliver measurable business outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Product Owner (Payments & Trade Services)
Citicorp Services India Ltd.
06.2015 - Current
- Orchestrated digital transformation of Import LC workflows, implementing new platform equipped with upfront business and data validations, efficient backend processing, and superior STP rate, facilitating 30-40% cut in transaction processing time.
- Enhanced payable finance platform capabilities and developed supplier lifecycle management workflows with self-service functionalities for user administration, bank account oversight, and contract termination.
- Established multi-bank SWIFT GPI payment initiation and tracking service for corporate clients facilitating MT101/MT103 payments utilizing Citiconnect SWIFT channel.
- Identified and resolved compliance gaps for third-party payments and data truncation, Implemented regulatory changes enhancing client experience across rgfions and delivered new features tailored to regional client needs for CitiConnect For Swift platform.
- Driving Generative AI integration at BU level for increased operational efficiency, elevated customer experience, and streamlined internal workflows throughout bank global operations.
- Reinforced security and fraud prevention strategies by deploying app-less QR code authentication for supplier onboarding platform, simplifying login process and enhancing digital security.
Senior Business Analyst
Zensar Technologies Limited
Pune
09.2006 - 06.2011
- Implemented a technology solution for Standard Bank, South Africa, to mitigate operational risk by consolidating control information, enhancing the transparency of events and activities, and improving decision making.
- Transitioned the outdated trade finance solution at Standard Bank to 'Eximbills Enterprise', significantly improving processing costs and time while adapting to changing business and regulatory requirements through enhanced flexibility, scalability, and integration capabilities.
- Implemented new payment services for CHAPS, FPS, and BACS payment schemes at the UK-based private bank 'C Hoare and Co.'.
- Orchestrated Payment Hub project to streamline outbound payment processes via GUI, enhancing automation for CHAPS and Faster Payments initiated from online channel.
Business Analyst
Capgemini India Pvt Ltd
Hyderabad
09.2006 - 05.2011
- Facilitated integration of third-party interfaces with consumer lending back office solution 'Evolan Pack' for Societe Generale bank in Germany to enhance efficiency, prevent fraud, and optimize compliance & reporting.
- Facilitated product customization tailored to Ukraine and Kazakhstan subsidiaries of Societe Generale Bank, optimizing localized user experience, adhering to regulatory standards, and strengthening competitive positioning.
- Executed core-banking system DELTA implementation for a subsidiary of Societe Generale bank in Ghana, focusing on the Deposits module encompassing CASA, and time deposits.
Education
B.Tech/B.E. - Information Technology
B.I.E.T
Jhansi, INDIA2004
Pune, INDIA
01.2026
Skills
- Product Management
- Corporate Payments
- Trade Finance
- SWIFT standards
- Requirements gathering
- Business analysis
- Data Analytics
- Generative AI
- SAFe Agile
- Risk Management
- Stakeholder Managment
Certification
- CSPO
- A-CSPO
- SAFe POPM 6.0
- PRINCE 2
Timeline
Senior Product Owner (Payments & Trade Services)
Citicorp Services India Ltd.
06.2015 - Current
Business Analyst
Capgemini India Pvt Ltd
09.2006 - 05.2011
Senior Business Analyst
Zensar Technologies Limited
09.2006 - 06.2011
B.Tech/B.E. - Information Technology
B.I.E.T