Manosai Velhal
Pune
Summary
RHCSA Certified System Administrator having 6+ years of experience in handling Linux & Windows Server and computer networking. Actively looking for new opportunities in the Administration Field.
Overview
7
7
years of professional experience
Work History
Technical and Business Operations Analyst
Amdocs
12.2022 - Current
- Prioritized and took ownership of all incoming issues in compliance with guidelines and KBAs, ensuring efficient task handling
- Monitored critical incoming alerts using monitoring tools like Slack and PD, promptly addressing Critical Production alerts to minimize downtime
- Effectively responded to server alerts concerning memory, CPU, and load, ensuring optimal performance and stability
- Executed service restarts, full stack restarts, and managed server load balancing via Jenkins and AWS console to optimize system performance
- Monitored server CPU, memory, and load through Grafana, efficiently performing day-to-day operational tasks to uphold system efficiency
- Led P1/P2 situations, spearheaded calls, and provided comprehensive updates and summaries to management via email, ensuring swift resolution and minimal operational impact
- Utilized Kibana to monitor logs, identify issues, and conduct initial RCA, enhancing problem identification and resolution efficiency
- Created and resolved tickets using Jira ticketing tools, ensuring meticulous tracking and timely issue resolution
- Managed client and Merchant tickets using Zendesk ticketing tools, delivering superior technical support for issue resolution
- Conducted user management operations, ensured GDPR compliance, and effectively managed email templates to ensure seamless operations and compliance
- Implemented TrustPost over production portal for Merchants, enhancing the security and reliability of the system
- Working on multiple products simultaneously to ensure product reliability.
System Administrator
Varian Medical Systems International India
04.2019 - 11.2022
- Linux and windows server administration
- Linux Server Administration: Log, storage & process monitoring on ubuntu systems
- Configuring cron jobs
- Ubuntu server configuration including rack building
- SSL certificate creation
- User management & server patching
- Network Management
- Configuration of samba server
- Create scripts for the server configuration
- File permissions, ACL, Server Migration, Bandwidth issue, Troubleshooting server connectivity, Disk related issue
- Windows Server Administration: Windows AD & DNS configuration
- AD User management
- AD group policy configurations
- Log Monitoring using event viewer
- Application deployment & troubleshooting
- Juniper Firewall configuration
- Windows server patching
- Tablue server installation & configuration
- Experience in Managing Physical as well Remote Servers
- Working and responding to unity cases and providing updates in a timely manner
- Installation & upgrades of Varian Product base software's onsite or remotely using tools developed by Varian
- Configure and Troubleshoot Backup jobs in Arcserve Backup software.
IT Specialist
Mphasis
05.2017 - 04.2018
- Perform daily monitoring and management of the backup environment
- Perform problem management and incident correlation on re-occurring issues
- Create and provide reports for backup and storage environments, related activities, and tasks
- Create and update documentation for backup environments.
Education
Post Graduation - Diploma in IT Infrastructure, Systems And Security
PG-Diploma in Advance Computing, CDAC
Pune02-2019
Bachelor of Engineering - Electronics & Telecommunication Engineering
SSPM College of Engineering Kankavli
Kankavli05-2016
Diploma - Electronics & Telecommunication Engineering
Sahyadri Polytechnic Sawarde
Chiplun05-2013
SSC - Secondary School Certificate
United English School
Chiplun05-2010
Skills
- Server Configuration
- OS Patching
- Ansible
- Shell scripting
- AWS
- Active directory
- Nginx
- Samba
- Nagios
- Jenkins
- Mysql
- Grafana
- Kibana
- Azure
- Tivoli Storage Manager
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Technical and Business Operations Analyst
Amdocs
12.2022 - Current
System Administrator
Varian Medical Systems International India
04.2019 - 11.2022
IT Specialist
Mphasis
05.2017 - 04.2018
Post Graduation - Diploma in IT Infrastructure, Systems And Security
PG-Diploma in Advance Computing, CDAC
Bachelor of Engineering - Electronics & Telecommunication Engineering
SSPM College of Engineering Kankavli
Diploma - Electronics & Telecommunication Engineering
Sahyadri Polytechnic Sawarde
SSC - Secondary School Certificate
United English School
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