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Manoshi Mitra
Mumbai
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Summary
Experienced HR strategic leader with 19+years of industry experience in human resources management. Skilled in managing the entire talent lifecycle which includes talent acquisition, talent development, performance management, compliance, organization, and leadership development with high focus on people strategy and culture. Strong interpersonal and communication skills with ability to build interpersonal relationships and collaborate with internal and external stakeholders. Proficient in strategic planning to develop and implement effective HR programs and initiatives. Demonstrated ability to manage and lead HR teams to achieve organizational goals. Adapt at navigating complex and changing business environment while maintaining focus on employee engagement, organizational success, building culture with sense of belongings.
Overview
5
5
Certification
21
21
years of professional experience
Work History
Asst Vice President – HR, Admin & Compliance
IndianOil Total Pvt.Ltd.
Mumbai
08.2023 - Current
- Leading Human Resources function, people management process (Onboarding to Exit) while overseeing day to day HR tasks and projects
- Responsible for providing strategic direction to Management Committee towards people and culture development initiatives
- Spearheaded in creating new programs, procedures, policies and talent management frameworks (onboarding process, recruitment SOP, PMS, talent development, learning & development, leadership development, succession planning, employee engagement framework, rewards & retention, exit SOP) from Hire to Retire HR functions
- Introduction of performance management framework(Management by objective) and 360 degree model
- Management of compensation & benefits in addition to supervising payroll, compliances, and other establishment activities including administration and travel management for all employees in ITPL
- Management of Recruitment, Training & Payroll Budget as per approved business plan
- Lead the manpower planning and provide inputs in the Long-Term Planning process as per the projected business plan
- Planning and implementation of new strategies (mentoring program, succession module, buddy program etc) impacting the attraction, motivation, development and retention of employees
- Introduced employee engagement and retention strategies focussed efforts on changing organization culture
- Responsibility as Ethics & Compliance Officer to implement Code of Conduct, due diligence, statutory compliance, labor law as per factories act and receive alerts, investigate & take necessary action
- Acting as Precedence Officer for the organization
- Team of 3 members are directly reporting.
- Served as a liaison between senior management teams when communicating changes regarding benefits or payroll processes.
- Suggested promotions and wage increases according to employee performance.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
- Assisted in developing an effective onboarding program for new hires which included orientation activities, trainings and mentoring opportunities.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Provided strategic direction and leadership to the HR team in all areas of human resources, including recruitment, compensation, employee relations, training and development.
- Partnered with stakeholders to strategize and execute best-in-class hiring practices.
- Researched industry trends to inform compensation and performance strategies.
- Designed workshops focused on topics such as diversity awareness, sexual harassment prevention or work-life balance initiatives.
- Created compensation and benefits structures to align with market conditions and budget demands.
- Designed employee performance evaluation process and merit program.
- Facilitated conflict resolution between employees by providing guidance on how to handle difficult situations effectively.
- Organized annual employee engagement surveys to measure morale levels among staff members.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Coordinated exit interviews with departing staff members to gain insights into reasons for leaving the organization.
- Devised training programs for new and existing employees.
- Regularly updated HR databases to reflect employee information, changes in benefits, and other details.
- Developed and implemented policies and procedures that support organizational objectives.
- Helped with employee transfers and referrals.
Director Human Resources and Administration
DKSH India Pvt Ltd.
Mumbai
07.2010 - 08.2023
- Formulate HR policies, processes, compliances aimed across organization
- Driving full spectrum of Talent Acquisition strategies -sourcing, selecting, onboarding key diverse talent to continue build out organizational capabilities
- Conducting organizational assessments in developing/driving initiatives to close gaps and implement necessary solutions to ensure high-performing workforce; providing candid and constructive feedback to leaders about talent moves, gaps, promotions,360-degree feedback and growth opportunities
- Chairing talent review program using performance potential matrix and 9 Grid Box for High Potential Talents (HIPO)
- Lead and implement succession plans, career development plan, 360-degree feedback, coaching, mentoring in developing talents for BU/Functions
- Driving a culture of continuous improvement in HR activities and reporting, tracking of critical metrics, and identifying trends in data
- Using data to identify solutions & support growth initiatives
- Driving the entire compensation cycle including salary planning, approval of salary actions, promotions, job re-levelling, employee health and benefit management
- Work with line managers and employees to address all types of employee relations, issues, grievances fairly representing all interests
- Assessing business unit and function training needs and conduct 1:1 and group training sessions as appropriate
- Oversee and lead employee engagement survey, help leadership read results and devise action plan
- Execute action plan to establish highly engaged environment and associates
- Administering payroll/salary structure/and statutory compliances (PF, ESIC etc)
- Administering exit management voluntary/involuntary group with proper offboarding
- Monitoring HR and PEC budget
- Accountable for execution excellence for all HR operation processes
- Driving local recognition initiative through annual awards program
- Contributor to senior-level M&A decisions, due diligence, and integration
- Acting as change agent in managing organizational changes related to HR activities- restructuring, delayering
- Custodian with implementation of compliance like Code of Conduct, Anti Bribery, Limits of Authority, Integrity policy etc
- Across organization
- Notable achievement at DKSH India: Recruitment cost savings up to 80% by using direct sourcing model (Job portals)
- Diversity hiring led to contribution of 50% women to total workforce
- Reduction in L&D cost by 80% by developing internal facilitators & trainers
- Employee engagement survey resulting score of >84% engagement level YOY
- Formulate and implement local sales incentive scheme resulting 30% business growth in top line, enabling to maintain High Performance Culture
- Migrated from manual HR system to automated HRIS System (SAP/SF/PowerBI)
- Successfully driven internal succession for BU India country head position
- OPEX savings up to INR 51lacs through cost efficiency measurement in 2020
- M&A –process & culture integration for newly acquired company in 6 months
- Achiever of Great Place to Work certification
- As admin head -lead and executed office relocation project to state of art facility
- Transitioned from HR Manager to HR Director & Administration – demonstrating excellent performance (>120% performance score for last 5 years)
- Inducted as key member of Country Management Team since 2010.
Senior Human Resources Business Partner
LXY Homes Pvt Ltd
Bangalore
01.2009 - 01.2010
- Spearheaded collaboration on employee relations, HR administration for 300+ employees
- Directed hiring and onboarding programs for new employees
- Worked with management to develop performance assessment program
- Provided updates on HR policy changes to employee's time to time
- Structured compensation and benefits according to market conditions and budget
- Handled entire HR operation (Onboarding to Exit) for employees
- Accomplishment: Successfully implemented entire HR core operation as individual contributor.
Human Resources Generalist
Sobha Projects & Trades Pvt.Ltd.
Bangalore
01.2007 - 01.2009
- Worked in partnership with HR Manager to create, implement, improved HR strategies, services for 350+ on roll employees
- Provided support in labor relations, training, and pay-for-performance initiatives
- Structured compensation and benefits according to market benchmarking
- Lead talent acquisition, interviewed potential hires, negotiated salaries and benefits, and performed reference checks
- Trained employees on company policy and kept employee handbook UpToDate
- Accomplishment: Successfully implemented employee health insurance scheme.
Talent Acquisition Specialist
Ascent Manpower Group
Bangalore
01.2005 - 01.2007
- Developed and handled end-to-end recruitment functions which includes sourcing, screening, interviewing and selection of candidate for India and UAE
- Volume hiring of 100+ personnel include executive to staff level p/m
- Sourced and screened candidates for mid senior roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
Education
MBA - Human Resources & Operations
IBMR, Bangalore
01.2008
BBA - Finance & Accounting
Bangalore University
01.2006
Skills
- Talent Acquisition & Integration
- Performance & Succession Management
- Compensation, Benefits & Rewards
- L&D, Talent Development &Employee Experience
- Policy formulation & Statutory Compliance
- Organization Development & Change Management
- HR Analytics, HRIS, HR strategy & operations
- Culture, DEI, Belongings & Employer Branding
- Consulting
- Public Speaking
Certification
- HR Analytics – XLRI, Jamshedpur
- HR Transformation & Employee Wellbeing – HRCI, USA
- Employee Engagement – SHRM
- HR Change Management – HRCI, USA
Accomplishments
- Great Place To Work certification for DKSH India – September 2022
- Best Learning Management System – Gain Skills 2023
- Best onboarding of the Year – Inventicon Business Solution
- Best Organisation supporting Women Empowerment in 4.0 Indian Business Women Conference
- Essence of women (Chemical Industry) in 4.0 Indian Business Women Conference
- Best Learning and Development Team of the Year 2019 Award - in India HR Summit & Awards -2019
- Best Employee Engagement Practice 2019 – Category Market Expansion Service Provider
Timeline
Asst Vice President – HR, Admin & Compliance
IndianOil Total Pvt.Ltd.
08.2023 - Current
Director Human Resources and Administration
DKSH India Pvt Ltd.
07.2010 - 08.2023
Senior Human Resources Business Partner
LXY Homes Pvt Ltd
01.2009 - 01.2010
Human Resources Generalist
Sobha Projects & Trades Pvt.Ltd.
01.2007 - 01.2009
Talent Acquisition Specialist
Ascent Manpower Group
01.2005 - 01.2007
BBA - Finance & Accounting
Bangalore University
MBA - Human Resources & Operations
IBMR, Bangalore