Manpreet Bhatia
Gurgaon
Summary
Dynamic and results-driven OSS Solution Architect with extensive experience in delivering OSS assurance and fulfillment enterprise solutions and spearheading software and digital transformation projects across diverse engineering departments. Proven track record of driving automation initiatives that enhance operational efficiency and streamline processes. Committed to leveraging expertise to adapt seamlessly to various industries, ensuring alignment with organizational goals and objectives. Eager to contribute innovative solutions that propel business success and foster growth.
Overview
16
16
years of professional experience
10
10
Certifications
Work History
OSS Solution Architect – Manager
TCS India
08.2021 - Current
- Company Overview: Multinational IT Services and Solutions Company
- As an OSS Solution Architect, I lead end-to-end design and delivery of OSS Assurance, Fulfillment, and Inventory systems across cloud-native, virtualized, and hybrid infrastructures.
- My role focuses on integrating OSS platforms with next-generation orchestration, automation, and observability frameworks for telecom and enterprise customers.
- Architected and implemented OSS applications (IBM Netcool/Omnibus, HP TEMIP, TNPM, and OSS Inventory systems such as Granite/Clarity) on Microsoft Azure and VMware Cloud using both IaaS and PaaS deployment models.
- Designed and managed OSS Inventory Systems for resource modeling, topology discovery, and synchronization with Assurance and Fulfillment layers through TMF-compliant APIs.
- Extensive hands-on experience in VMware vSphere and ESXi, including cluster configuration, VM provisioning, and performance optimization for OSS workloads.
- Migrated legacy OSS applications to cloud-native microservices using Docker, Kubernetes, and Helm, improving scalability, resilience, and CI/CD deployment efficiency.
- Designed automated orchestration pipelines using Ansible, Terraform, and Kubernetes Operators for infrastructure provisioning, configuration, and multi-cloud deployments.
- Developed CI/CD pipelines integrating Jenkins, GitLab CI, and Azure DevOps, automating build, deployment, and validation of OSS environments.
- Implemented Splunk-based observability dashboards integrating Assurance, Inventory, and Network Performance KPIs for proactive fault analytics and RCA.
- Delivered Kubernetes-based OSS Assurance clusters with dynamic pod autoscaling, service mesh (Istio), and monitoring integrations using Prometheus and Grafana.
- Worked on Service Orchestration and NFV-MANO integrations using TMF APIs, achieving full lifecycle automation for virtualized and physical network functions.
- Designed AIOps-driven fault prediction and event correlation by integrating IBM Netcool with AI/ML analytics pipelines and Splunk visualization.
- Led cloud governance and cost optimization initiatives across Azure and VMware environments ensuring security compliance, tagging, and performance efficiency.
- Developed microservices and REST APIs for real-time integration between OSS Inventory, Assurance, and Fulfillment domains.
- Collaborated with cross-functional teams (NOC, Cloud, IT, and Infrastructure) to modernize OSS architecture into a containerized, orchestrated, and service-based ecosystem.
- Mentored engineering teams on cloud-native frameworks, VMware ESXi operations, Kubernetes orchestration, OSS Inventory data modeling, and observability best practices.
- Multinational IT Services and Solutions Company
OSS Expert & Cloud Analyst
Etisalat
12.2016 - 07.2021
- Company Overview: Multinational UAE Based Telecommunications Services Provider
- As OSS Expert, I work as Developer and Solutions architect for OSS Applications such as IBM/Tivoli Netcool/Omnibus/Solarwinds/Cloudera and TNPM Wireless/Wireline on VMWARE/Azure Cloud Solutions as well as on IBM P8 Hardware.
- Worked on Operation and Maintenance for RAIDD Performance Analytics used for performance of International Roamer customer Using Cloudera BIGDATA/HADOOP.
- As Cloud Analyst, I work on Detail Analysis and implementation of OSS products transformation and Deployment on Cloud Platforms such as VMWARE/Microsoft Azure.
- Drive through-partner deployment and utilization of Azure services by supporting partners in pre-sales technical efforts, Proof of Concepts and reviewing designs/providing guidance in RFP/tender responses.
- According to business and low-cost requirements we are working on moving OSS Applications from Bare Metal Hardware to the Cloud native Infrastructure VMWARE and Microsoft Azure.
- Help partners develop their Cloud Security and Mobility practices on Azure, including delivering offers to the market based on professional services, managed services and/or IP.
- I Manage Complete VMWARE/Azure Private cloud IaaS in Etisalat Environment.
- Migrating complex, multi-tier applications onto VMware/Azure.
- Hands-on cloud architecting and/or engineering experience.
- As a OSS Expert I am responsible for Understanding the complete requirement of the project related to the all domains like (IPTV, PSTN, Fixed Access, Control Systems, IMS National, NGN Application, NGN National, and Transport, Mobile Core).
- Administration activities performed applying fix pack, upgrade of TIP, JAZZ, Impact and upgrade of Omnibus.
- Integrated SNMP, CORBA Instances (Huawei U2000, Huawei T2000, Ciena, Alcatel-Lucent).
- Strong technical skills including VMware, Hyper-V, System Center.
- Strong Skills in various OS (RHEL/AIX/MS). Strong in Shell Scripting on RHEL and UNIX.
- Multinational UAE Based Telecommunications Services Provider
OSS Solution Engineer
Ericsson India Global Services Pvt. Ltd.
12.2013 - 11.2016
- Company Overview: One of The Largest Telecom Solutions Providers Globally
- Responsible for all Types of Presales activities in Ericsson EMS Systems OSS (OSS-RC, ENIQ-S, and IP & BB OSS etc.) including customer requirement analysis, E2E solution preparation, driving the solution in the team with inter-related departments (service, related products).
- Worked on OSS-RC/ENIQ-S EMS/NMS Installations and Deployments’ for various Customers.
- Managing end to end Pre-sales process for OSS domain: Bid Management, Pre-Sales, RFI, RFP and Statement of Compliance Response preparation, Dimensioning, BOQ and Verdi.
- Worked in the Key Deal wins for Ericsson in RASO and RINA Regions for OSS domain-XL Axiata Indonesia (LTE and Core Modernization), TELENOR Half ASIA (DTAC(Thailand), TMM(Myanmar) and GP(Bangladesh), ITALY AL MADAR (IP & BB), DIALOG Srilanka IP & BB, Africa Spacetel MTN LTE.
- Prepared INDIA BSNL and ARMY customer Test Cases for the IP & BB and Participated in Customer Clarifications workshops for Indian Army ASCON Phase 3 RFP for IP & BB in Meerut.
- Responsible for all the technical deliverables quality, processes, and records during the bidding cycle viz; preparing RFP technical clarifications questionnaires, network dimensioning, Technical proposal preparation, completeness of BOM.
- One of The Largest Telecom Solutions Providers Globally
OSS Engineer
AIRCOM INTERNATIONAL
09.2012 - 12.2013
- Company Overview: A Leading IT Solutions and Telecom Services Provider Company
- Worked as OSS Engineer for network planning, management and optimization tools, and services using Platform Such as OPTIMA, I-View.
- Creating the Database for the tool OPTIMA SERVER and troubleshooting it using Oracle 11g.
- Creating and analyzing the Modules and Reports using OPTIMA Tool with Oracle 11g.
- Understanding performance statistics of the network and creating the Interface as per the specific technology used and Vendor to provide data and reports to client for performing the RF optimization of the AT&T network using OPTIMA 7.0.
- WORKING as OIT developer for the Interfaces provided such as Ericsson GSM, UTRAN Standards.
- Working on reports and modules Created for the Customer for Analysis of Network Performance Understanding of multi technology Performance Management Counters. Calculate Busy Hour of Network.
- A Leading IT Solutions and Telecom Services Provider Company
Front Office Engineer
HUAWEI Telecommunications (India)
04.2010 - 12.2013
- Company Overview: A Leading Telecom Services Provider Company
- Worked with OSS Team India for the projects Aircel, TATA, Airtel and Supporting the China R&D team of Huawei Telecommunications in building the better Operational Systems.
- Worked on MOS5100 SERVERS- This NMS works on complex integration with EMS – M2000/U2000 (Used for Monitoring Alarms from all nodes, Core, MPLS, BSS and Transmission).
- Worked on MOS7100 SERVERS- Workflow Tool of Huawei for maintaining SLA, Creation of Trouble Tickets, Change Requests, Activation of Preventive Maintenance Plans and Auto SMS in case of Emergency Outages.
- Integration of MOS5100 with M2000 and T2000 and creation of redundant route by defining static as well as dynamic routes.
- Worked on Servers- RAID 1, HP, SUN and ATAE installations.
- A Leading Telecom Services Provider Company
Education
Bachelor of Electronics & Communication Engineering -
Punjab Technical University
07.2009
Skills
Project Management
Project Scoping
Resources Identification & Allocation
Project Planning
Execution and Integration
Progress Tracking & Monitoring
Change Management
Delivery & Closure
IT Service Management
Asset Management
Release Management
Service Level Management
Reporting
VMWARE/Azure Cloud IaaS
VMWARE/Azure Cloud SaaS
Cloudera
Cloud computing expertise
API design and management
Microservices architecture
DevOps implementation
Big data solutions
Artificial intelligence implementation
Problem-solving
Cloud services
Virtual and cloud technologies
Certification
Microsoft Azure Administrator
Personal Information
- Passport Expiry Date: 2025-11-14
- Date of Birth: 13/05/1987
- Gender: Male
- Nationality: India
- Driving License: India
- Marital Status: Married
Timeline
OSS Solution Architect – Manager
TCS India
08.2021 - Current
OSS Expert & Cloud Analyst
Etisalat
12.2016 - 07.2021
OSS Solution Engineer
Ericsson India Global Services Pvt. Ltd.
12.2013 - 11.2016
OSS Engineer
AIRCOM INTERNATIONAL
09.2012 - 12.2013
Front Office Engineer
HUAWEI Telecommunications (India)
04.2010 - 12.2013
Bachelor of Electronics & Communication Engineering -
Punjab Technical University