Administrative professional with extensive experience providing support to the General Administration Department. Analytical, detail-oriented official adept at multitasking within a fast-paced environment. In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite, scheduling software, the internet, and database software, over 10 years of verifiable success as a Assistant . Provides support to the Senior Officers in preparing and processing personnel actions, conducting training and offering assistance, and establishing and maintaining OFP’s (Office Personnel Files).
Overview
12
12
years of professional experience
7
7
years of post-secondary education
1
1
Certificate
Work History
SENIOR ASSISTANT
PUNJAB GOVERNMENT. CHANDIGARH
07.2016 - Current
Use computers for various applications, such as database management or word processing
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced
Create, maintain, and enter information into databases
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
Complete forms in accordance with company procedures
Maintain scheduling and event calendars
Schedule and confirm appointments for clients, customers, or supervisors
Make copies of correspondence or other printed material
Locate and attach appropriate files to incoming correspondence requiring replies
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
Arrange conference, meeting, or travel reservations for office personnel
Open, read, route, and distribute incoming mail or other materials and answer routine letters
Provide services to customers, such as order placement or account information
Conduct searches to find needed information, using such sources as the Internet
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions
Establish work procedures or schedules and keep track of the daily work of clerical staff
Develop or maintain internal or external company Web sites
Prepare and mail checks
Mail newsletters, promotional material, or other information
Order and dispense supplies
Supervise other clerical staff and provide training and orientation to new staff
Train and assist staff with computer usage
Prepare conference or event materials, such as flyers or invitations
Take dictation in shorthand or by machine and transcribe information.
CLERK
PUNJAB GOVERNMENT
01.2011 - 07.2016
Manage and maintain executives' schedules
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software
Answer phone calls and direct calls to appropriate parties or take messages
Process payroll information
Attend meetings to record minutes
Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors
Compile, transcribe, and distribute minutes of meetings
Greet visitors and determine whether they should be given access to specific individuals
Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
File and retrieve corporate documents, records, and reports
Set up and oversee administrative policies and procedures for offices or organizations
Make travel arrangements for executives
Open, sort, and distribute incoming correspondence, including faxes and email
Prepare responses to correspondence containing routine inquiries
Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings
Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives
Provide clerical support to other departments
Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material
Interpret administrative and operating policies and procedures for employees
Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors
Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.