Manpreet Singh
Banker (Bank Teller)
Patiala
Summary
Experienced banker with superior attention to detail and high ethical character. Dedicated to maintaining the highest level of security and customer satisfaction while achieving ambitious sales targets. Familiarity with industry regulations and asset protection strategies. Knowledge of financial transaction management, fraud prevention and compliance with various safety laws and regulations.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Senior Associate
State Bank of India
Patiala
05.2013 - Current
- Trained and supported new team members, maintaining culture of collaboration.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Achieved client satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Used Microsoft tools to create correspondence, edit spreadsheets and develop presentations.
- Worked with vendors to resolve equipment failures.
Education
MBA - Finance And Marketing
I.K. Gujral Punjab Technical University
Jalandhar 09.2011 - 05.2013
Post Graduation Diploma in Computer Applications - Database Management System, Operating System
Punjabi University
Patiala 09.2010 - 11.2011
Masters of Commerce - Finance, Accounts, Economics
Punjabi University
Patiala 09.2008 - 09.2010
Bachelors of Commerce - Finance, Accounting, Statistics, Economics
Punjabi University
Patiala 07.2005 - 09.2008
Skills
Finance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved PEARL GEM for Excellent Customer Services with accuracy and efficiency.
- Resolved product issue through consumer testing.
Timeline
Senior Associate
State Bank of India
05.2013 - Current
MBA - Finance And Marketing
I.K. Gujral Punjab Technical University
09.2011 - 05.2013
Post Graduation Diploma in Computer Applications - Database Management System, Operating System
Punjabi University
09.2010 - 11.2011
Masters of Commerce - Finance, Accounts, Economics
Punjabi University
09.2008 - 09.2010
Bachelors of Commerce - Finance, Accounting, Statistics, Economics
Punjabi University
07.2005 - 09.2008
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