Mansuralipeer M
Banglore
Summary
Strategic Collections Manager with expertise in debt recovery and account management. Specializes in team training and dispute resolution to optimize collection processes. Experienced in leveraging collections software to enhance operations and drive performance improvements. Committed to achieving results through effective team collaboration and process enhancements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Collections Manager
Credit wise capital
Banglore
06.2025 - 01.2026
- Managed collections process, ensuring timely follow-up on outstanding accounts to minimize delinquency.
- Trained team members in effective debt recovery strategies and communication techniques, enhancing team's overall performance.
- Reviewed account statuses and identified accounts requiring immediate action.
- Coordinated with other departments to resolve customer disputes, facilitating smoother collection efforts.
Collections Manager
Credit vidya ( Prefr )
Banglore
03.2023 - 01.2025
- Partnered with customer service teams to resolve debtor inquiries, enhancing customer satisfaction.
- Managed daily operations in collections department to ensure timely debt recovery.
- Trained new collections staff on best practices and company policies, ensuring team alignment and effectiveness.
- Leveraged collections software and databases to streamline account management processes.
Team Leader
All Set Business Solutions
Banglore
03.2021 - 02.2023
- Managed resource allocation to maximize team capabilities and tool effectiveness.
- Cultivated a collaborative work environment that encouraged teamwork and open communication.
- Delegated daily tasks to enhance team productivity and align efforts with project goals.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Tele caller
All Set Business Solutions
Banglore
03.2021 - 02.2023
- Engaged potential clients through outbound calls, promoting services to drive interest.
- Created scripts that clearly communicated product benefits, enhancing client understanding.
- Addressed client concerns promptly, fostering positive experiences during calls.
Education
B.COM - Accounting And Finance
Governament R C College of Commere &management
Bangalore03-2021
Commerce -
Gagnadhareshwara PU College
Bangalore03-2018
SSLC -
Balagangadhar Tilak High School
Bangalore03-2016
Skills
- Debt recovery
- Credit analysis
- Collections software
- Team leadership
- Performance improvement
- Customer relationship management
- Effective communication
Languages
Urdu
Native
Native
Kannada
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Tamil
Upper Intermediate (B2)
B2
English
Elementary (A2)
A2
Certification
DRA Certificate.
Timeline
Collections Manager
Credit wise capital
06.2025 - 01.2026
Collections Manager
Credit vidya ( Prefr )
03.2023 - 01.2025
Team Leader
All Set Business Solutions
03.2021 - 02.2023
Tele caller
All Set Business Solutions
03.2021 - 02.2023
B.COM - Accounting And Finance
Governament R C College of Commere &management
Commerce -
Gagnadhareshwara PU College
SSLC -
Balagangadhar Tilak High School