Manvi Sharma
Student
JAIPUR
Summary
Dynamic healthcare intern with hands-on experience at Fortis Escorts Hospital, skilled in optimizing patient care through effective coordination and quality control. Proficient in molecular biology techniques and electronic health record management, excelling in enhancing operational efficiency and patient satisfaction. Committed to delivering valuable insights that drive improvements in service delivery and foster a patient-centered approach. Eager to leverage expertise in a challenging role prioritizing innovation and excellence in healthcare.
Overview
3
3
years of professional experience
1
1
Certification
3
3
Languages
Work History
Process Efficiency Audit & Patient-Centric Evaluation
Fortis Escorts Hospital
05.2025 - 07.2025
- - Conducted efficiency audits across discharge, radiology, and CSSD units to identify process bottlenecks.
- - Proposed data-driven solutions including digital approval systems and peak-hour staffing plans, improving workflow efficiency by ~25%.
- - Collaborated with hospital quality teams on patient satisfaction metrics and process improvement frameworks.
Intern – Quality & Process Management
Fortis Escorts Hospital
05.2025 - 07.2025
- - Supported NABH quality audits, incident reporting, and compliance documentation.
- - Assisted in developing Key Performance Indicators (KPIs) for patient safety and administrative processes.
Intern
Orthopedic Clinic
07.2022 - 01.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Educated patients on post-treatment care and rehabilitation.
Outpatient Department (OPD) Turnaround Time Analysis
Patient Welfare Department, Ortho Clinic
07.2022 - 01.2023
- - Designed and implemented time–motion studies to analyse patient flow and waiting times.
- - Introduced workflow optimisations that reduced average OPD turnaround time and enhanced patient experience.
Intern – Patient Welfare Department
Orthopaedic Clinic
07.2022 - 01.2023
- - Collected and analysed patient feedback to enhance service design.
- - Shadowed senior staff in patient handling, grievance management, and hospital policy implementation.
Education
B.Sc. (Honours) - Biotechnology
05.2026
Coursework: Molecular Biology, Biostatistics,Biochemistry, immunology, recombinant dna technology
Skills
Healthcare Systems & Quality: NABH Standards, RCA/CAPA, KPI Monitoring, TAT Optimisation, Code Drill Coordination
Interests
Healthcare Policy, Public Health Management, Scientific Writing, Debating, Classical Dance, Sketching
Accomplishments
- - Cognitive Science Symposium, IIT Gandhinagar – Presented research insights on human perception and systems thinking.
- - Hackathon on AI & Machine Learning, IIT Gandhinagar – Participated in a predictive healthcare model project.
- - First Aid Certification, Indian Red Cross Society – Senior Professional Level.
- - Winner, Lippan Art Competition, Rikriate Club, IAR.
Certification
Cognitive Science Symposium, IIT Gandhinagar – Presented research insights on human perception and systems thinking. Hackathon on AI and Machine Learning, IIT Gandhinagar – Participated in a predictive healthcare model project. First Aid Certification, Indian Red Cross Society – Senior Professional Level. Winner, Lippan Art Competition, Rikriate Club, IAR.
Timeline
Process Efficiency Audit & Patient-Centric Evaluation - Fortis Escorts Hospital
05.2025 - 07.2025
Intern – Quality & Process Management - Fortis Escorts Hospital
05.2025 - 07.2025
Intern - Orthopedic Clinic
07.2022 - 01.2023
Outpatient Department (OPD) Turnaround Time Analysis - Patient Welfare Department, Ortho Clinic
07.2022 - 01.2023
Intern – Patient Welfare Department - Orthopaedic Clinic
07.2022 - 01.2023
Institute of Advanced Research - B.Sc. (Honours), Biotechnology