Mariya Asif
Summary
I am a magnet for new challenges. A Dynamic and results-driven healthcare management professional with exceptional abilities which focus on fostering a collaborative and empowering work culture to drive team performance and achieve organizational goals. Seeking to leverage expertise in healthcare management to contribute to the advancement and success of a progressive healthcare organization.
Overview
4
4
years of professional experience
Work History
Quality Analyst
Cloudnine Hospitals
Bangalore
10.2022 - 02.2024
- Ensured compliance with company quality standards is maintained for all customer facing teams.
- Developed documentation for training manuals and provided training on process excellence and soft skills.
- Increased customer satisfaction and revenue by equipping the teams to provide best experience to all our clients
- Conducted root cause analysis to investigate the source of problems in the process.
Business Development Manager
Practo Technologies Pvt. Ltd.
Bangalore
03.2022 - 07.2022
- Worked as an Inside Sale Specialist for the Ophthalmology Department (Pan India).
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Identified potential clients, built relationships, and negotiated contracts.
- Project Undertaken- Study of the Awareness, restrictions and accessibility of Indians towards the utilization of Healthcare Services using mobile technology.
Summer Internship
Fortis La Femme, GK-II, Delhi
05.2021 - 07.2021
- Medical Administration Intern
- Observed working of various departments.
- Projects undertaken- Delay in Operation Theatre and KAP study of Pregnant women in Covid-19.
Visiting Dieticians Model
National Centre of Excellence & Advanced Research on Diets & UNICEF
02.2020 - 02.2021
- Visited Delhi government dispensary on the PMSMA day
- Worked as a Consulting dietician for Maternal Health -Provided counseling on healthy eating habits, lifestyle modifications and dietary supplements.
- Participated in community outreach programs to promote healthy eating among target populations.
Education
Higher Secondary -
Cambridge School, Srinivaspuri
01.2017
MBA Hospital and Health Management -
IIHMR UNIVERSITY
08-2022
B.Sc. (Hons) in Home Science -
Institute of Home Economics, University of Delhi
06-2020
Skills
- Interpersonal Skills
- Capacity Building
- Customer Relations
- Project Management
- Patient Education and Counselling
- Teamwork and Collaboration
- Adaptability and Resilience
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Quality Analyst
Cloudnine Hospitals
10.2022 - 02.2024
Business Development Manager
Practo Technologies Pvt. Ltd.
03.2022 - 07.2022
Summer Internship
Fortis La Femme, GK-II, Delhi
05.2021 - 07.2021
Visiting Dieticians Model
National Centre of Excellence & Advanced Research on Diets & UNICEF
02.2020 - 02.2021
Higher Secondary -
Cambridge School, Srinivaspuri
MBA Hospital and Health Management -
IIHMR UNIVERSITY
B.Sc. (Hons) in Home Science -
Institute of Home Economics, University of Delhi
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