Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Maruti G Ubhe

Pune

Summary

To undertake challenging assignments, having sincere Dedication to work with a professional and progressive. Environment to learn through the job. Nearly 10 years of experience in Collections & Customer Service Experience in Managing the team and key accounts. Managed collection operations in compliance with the rules and regulations laid by the organization. Excellent analytical, negotiation & interpersonal skills with demonstrated communication and Relationship management abilities.

Overview

12
12
years of professional experience
3
3
Languages

Work History

Area Manager: Collection Department

L & T Finance Ltd
02.2021 - Current
  • Handling Home Loan collection for the BKT 3 and above.
  • Managed the home loan collections of rest of Maharashtra.
  • Handling Home Loan collection for all buckets.
  • I am maintaining the Daily MIS of home loan.

Senior Officer: Collection Department

Indiabulls Housing Finance Ltd.
02.2019 - 02.2021
  • Handling Bkt 0-30,31-60,61-90.
  • Daily Monitoring (Calls/Visits) of Portfolio as per Collection parameters and desired benchmarks.
  • Tolas with the support team for data management /MIS Preparation & Process completion on monthly basis.
  • Responsibility to review account allocations and collection stargates in-house team.
  • 100 Club Award
  • Received Award Wall of Fame in April and June 2024 for top performance.

Collection Officer

Vision Associates
08.2016 - 01.2019
  • Interacting with default clients to recover dead amount.
  • Liaoning with bankers for cracking hard cases, periodic audit of receipt books, allocation of cases from time to time.
  • Managing end to end transaction, analyzing errors and putting controls.
  • Handling portfolios, daily updating and daily MIS.
  • Weekly updating of clients.
  • Checking the approvals and raising the discrepancies.
  • To carry out other tasks as assigned by the Management from time to time.
  • Day to day work like E-mail correspondence, pick up arrangement & troubleshoot.

Field Officer

AU FINANCIERS INDIA LTD
08.2013 - 06.2016
  • Making strategies with team to achieve targets and organization goals.
  • Mainly controlling NPA/write off cases as per provisioning norms and buckets with focus on below 90 DPD rollback and normalization.
  • Review and analyze 90+ cases, accordingly making repossession list and coordinating with team and repossession agencies to achieve repossession targets.
  • Making plan/pipeline to achieve targets on delinquency reduction, 30+ main focus on increase in penal collection.
  • Leasing with local operations, central operations, sales and credit team for smooth functioning and resolving customer queries in short period of time.

Education

BA -

Hindi University
01.2020

H.S.C - undefined

Maharashtra State Board Pune
01.2001

S.S.C - undefined

Maharashtra State Board Pune
01.1999

Skills

  • Collections
  • Customer Service
  • Team Management
  • Key Accounts Management
  • Analytical Skills
  • Negotiation Skills
  • Interpersonal Skills
  • Communication Skills
  • Relationship Management
  • MS-CIT
  • MS-Office
  • Advanced Excel

Awards


  • Wall of Fame, L & T Finance Ltd April 2024
  • 100 Club Award, L & T Finance Ltd, Jun 2024
  • Wall of Fame, L & T Finance Ltd April 2025
  • Wall of Fame, L & T Finance Ltd May 2025

Timeline

Area Manager: Collection Department

L & T Finance Ltd
02.2021 - Current

Senior Officer: Collection Department

Indiabulls Housing Finance Ltd.
02.2019 - 02.2021

Collection Officer

Vision Associates
08.2016 - 01.2019

Field Officer

AU FINANCIERS INDIA LTD
08.2013 - 06.2016

H.S.C - undefined

Maharashtra State Board Pune

S.S.C - undefined

Maharashtra State Board Pune

BA -

Hindi University

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Maruti G Ubhe