MARY SARALA

Have total experience of 9.3 years in Information and Technology Infrastructure Services Deep Expertise in Control-M monitoring alerts , requests and operations. Expertise in Monitoring alerts on Smarts, Hobbit, Hyperic, NetIQ, Sitescope, Zabbix Have worked on tools administration of servers, security and network devices under Smarts, Vital and Voyence Have good technical understanding of the tools and applications under monitoring. Have associate level knowledge in Cloud Computing and Big Data Analytics. Good understanding of business strategy, needs and operations of IT industry. Excellent communication skills Self-motivated with ability to work independently and in the team environment as well. Have worked in Helpdesk, Data Security, Citrix, Active Directory. During tenure with Cognizant have supported projects WWL, Appleton accounts and AllscriptsMisys Active participation with tools team in defining threshold values and optimizing genuine alerts under monitoring tool. Acquired basic knowledge on Critical incident management process flow Working on implementing CSI process within the team for process alignment Have good technical understanding of the tools and applications under monitoring and have taken initiatives in finding improvement areas and suggesting to concerned stakeholder Worked on live link portal in publishing activity on intranet Experience with the creation of laboratories and PM interfaces in windows and AIX also involved in Data Migration end to end solution.

• Father's Name: MICHEAL .C (LATE)
• Mother's Name: DARIS A S
• Date of Birth: 11/02/84
• Marital Status: MARRIED