Maulik Desai
Business Development Executive
Summary
Dynamic Business Development Executive with a proven track record at Easy Transfer, excelling in relationship building and market growth strategies. Achieved a 20% increase in transaction volume through innovative payment solutions for international students. Skilled in customer service and adept at negotiating profitable contracts, ensuring client satisfaction and loyalty.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Business Development Executive
Easy Transfer
01.2025 - Current
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Tie up with foreign immigration consultants and coordinate all types of student-related transactions and provide the best income guaranteed by this transaction.
- Developed strategic partnerships with foreign universities to facilitate seamless payment transactions for students studying abroad.
- Implemented innovative payment solutions tailored to the unique needs of international students, resulting in a 20% increase in transaction volume.
- • Collaborated with immigration consultants to streamline the payment process and enhance the overall customer experience.
Junior Counselor
EDI GLOBAL EDUCATION
09.2023 - 01.2025
- Consult with clients to understand needs. Advise on visa options and eligibility. Assist with documentation and application forms. Communicate with immigration authorities. Stay updated on immigration laws and policies.
- Provide ongoing support to clients.Talks about Australia Student (Sub Class -500) | Australia Visitor (Sub Class- 600). USA Student (F1 /F2) | USA Visitor (B1/B2). Lodge Visa application Canada Visitor and student visasResolved customer queries and problems using effective communication and providing step-by-step solutions.Planned and executed new strategies to increase sales.
- Handled customer concerns and escalated major issues to supervisor.Identified issues, analysed information and provided solutions to problems. Operated equipment to exceed production targets.Managed payroll accuracy using specific checklists and quality review processes.
Process Executive and Counseling
Hytech Education
07.2022 - 08.2023
- Investigated basic issues and escalated more complicated concerns.
- Maintained positive working relationships with fellow staff and management. Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Assisted with customer requests and answered questions to improve satisfaction. USA student and Visitor visa specialist. Uk and Canada basic knowledge for student Process Handled all elements of process mapping, analysis and design, effectively developing business change.
- Successfully cultivated and maintained relationships with staff, external clients and vendors.
Education
Bachelor of Vocational - Management And Entrepreneurship
Silver Oak University
Ahmedabad, India 04.2001 -
Skills
Market growth strategy
Relationship building expertise
Sales opportunity development
Sales and marketing
Customer service
Prioritization Resource Planning And Process Customer Satisfaction and Evaluation Knowledge about the Visa Process of all countries Process evaluation Situational judgement
Timeline
Business Development Executive
Easy Transfer
01.2025 - Current
Junior Counselor
EDI GLOBAL EDUCATION
09.2023 - 01.2025
Process Executive and Counseling
Hytech Education
07.2022 - 08.2023
Bachelor of Vocational - Management And Entrepreneurship
Silver Oak University
04.2001 -