Sales force
Maulik Shah
Digital Mortgage & Insurance Consultant
Gandhinagar ,GJ
Summary
Dynamic BFSI leader with 20+ years of experience in Mortgage Lending, Home Loans, and Insurance, now positioned as a Digital Mortgage Loan Consultant. Proven expertise in driving business growth, building high-performing sales teams, and enabling digital transformation in lending and insurance processes. Skilled in leveraging AI, analytics, automation, and digital platforms to optimize customer experience, mitigate risks, and accelerate loan disbursements. Adept at bridging financial services domain expertise with digital innovation to deliver value to banks, NBFCs, and Fintech.
Overview
24
24
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Cluster Sale Mana
Piramal Finance Ltd.
Ahmedabad , Gujarat
04.2024 - 09.2025
- Led mortgage and home loan sales across multiple branches, driving consistent growth and meeting disbursement targets.
- Spearheaded adoption of digital onboarding tools (eKYC, video verification, e-signature) to reduce TAT by 40%.
- Integrated insurance products with home loans, ensuring borrower protection and enhancing revenue per customer.
- Managed a cluster sales team, building high performance through training, coaching, and goal alignment.
- Implemented customer-centric initiatives, boosting cross-sell insurance penetration by 30%.
Location Head
Iifl Finance Ltd
Ahmedabad , Gujarat
03.2023 - 03.2024
- Led expansive mortgage loan sales efforts, increasing overall revenue.
- Boosted portfolio performance by integrating advanced digital credit scoring systems.
- Collaborated with insurance companies to introduce bundled offerings for mortgage clients.
- Secured leading positions in insurance cross-sell performance.
- Optimized loan processing by managing branch teams and channel partners, ensuring seamless interaction with bank departments.
Area Sales Manager
Yes Bank Ltd
Ahmedabad , Gujarat
09.2022 - 03.2023
- Supervised branch's mortgage loan and insurance business operations.
- Built robust distribution networks for customer acquisition.
- Conducted training sessions on mortgage processes, digital documentation, and insurance compliance for branch staff and channel partners.
Area Sales Manager
Axis Bank Ltd
Ahmedabad , Gujarat
08.2021 - 09.2022
- Led sales team to consistently surpass monthly revenue goals.
- Enhanced client acquisition through targeted lead generation techniques.
- Enhanced team productivity by focusing on high-value tasks.
Sr. Sales Manager
Axis Bank Ltd
Ahmedabad , Gujarat
04.2019 - 07.2021
- Enhanced client relationships to drive revenue growth.
- Developed junior sales professionals' expertise in advanced techniques, driving team success.
- Surpassed yearly sales goals through proactive lead generation and effective pipeline management.
- Enhanced internal sales processes to boost efficiency.
Deputy Manager
Axis Securities Ltd.
Gandhinagar , Gujarat
08.2014 - 03.2019
- Enhanced team productivity through process optimization.
- Recognized gaps in resources and implemented targeted strategies to boost departmental efficiency.
- Coordinated with multiple teams to drive company objectives.
- Implemented solutions tailored to client needs, resulting in increased satisfaction.
Sales Manager
HDB Financial Services
Gandhinagar , Gujarat
04.2014 - 07.2014
- Addressed customer issues effectively, leading to improved client satisfaction.
- Achieved revenue growth by formulating and deploying impactful sales tactics.
- Enhanced customer engagement and attracted new clients by recognizing needs and delivering tailored services.
- Fostered strong client bonds by delivering outstanding service and maintaining consistent communication.
Sr. Sales Executive
IDBI Bank Ltd.
Gandhinagar , Gujarat
07.2013 - 03.2014
- Guided junior sales executives on effective strategies for success.
- Established connections with target accounts using effective networking techniques.
- Developed lasting business relationships by connecting with leads and nurturing mutual trust.
- Maximized profit margins through effective negotiation, ensuring exceptional customer service.
Sales Development Manager
Hdfc Life
Gandhinagar , Gujarat
05.2007 - 11.2009
- Worked alongside sales, marketing, and internal teams to achieve common objectives.
- Enhanced client relationships to drive revenue growth.
- Acquired thorough knowledge of client priorities and issues to offer personalized service.
- Implemented data-driven adjustments to optimize sales processes.
Sr. Marketing Executive
Leading Edge
Gandhinagar , Gujarat
10.2004 - 05.2007
- Submitted monthly and yearly reports to aid executive decision-making.
- Increased audience engagement via tailored content strategies.
- Built trust with clients, ensuring sustained partnerships and loyalty.
- Developed key partnerships with industry influencers to expand brand reach and drive sales growth.
Sr. Sales Executive
I Direct Ltd.
Ahmedabad , Gujarat
02.2003 - 05.2004
- Offered strategic guidance to junior sales team members for field success.
- Strengthened relationships with key accounts through strategic networking techniques.
Marketing Executive
Auto Fin Lease
Ahmedabad , Gujarat
02.2002 - 01.2003
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
Education
Diploma in Taxation Practice -
04.2004
Master of Commerce -
03.2003
Bechlor of Commerce -
03.2001
Skills
Digital Mortgage Transformation
Home Loans & Mortgage Lending
Insurance Integration (Life & Property)
Credit Risk Assessment & Fraud Detection
Customer Experience & Digital Onboarding (eKYC, Video KYC)
Mortgage Operations & Process Automation (RPA, CRM, Omani, Sales Force, LMS, Financal)
Business Development & Sales Leadership
Regulatory Compliance & Risk Management
Cross-selling & Portfolio Growth
Strategic Consulting & Stakeholder Management
Team management
Problem solving
Team Leadership
Time management
Accomplishments
- Best Sales Mortgage Loan Pan india in Axis Bank Ltd at Moscow Russia in 2018-19.
Software
Omani
LMS
CRM
Finnecal
M S office
Certification
IRDA Licence
Timeline
Cluster Sale Mana - Piramal Finance Ltd.
04.2024 - 09.2025
Location Head - Iifl Finance Ltd
03.2023 - 03.2024
Area Sales Manager - Yes Bank Ltd
09.2022 - 03.2023
Area Sales Manager - Axis Bank Ltd
08.2021 - 09.2022
Sr. Sales Manager - Axis Bank Ltd
04.2019 - 07.2021
Deputy Manager - Axis Securities Ltd.
08.2014 - 03.2019
Sales Manager - HDB Financial Services
04.2014 - 07.2014
Sr. Sales Executive - IDBI Bank Ltd.
07.2013 - 03.2014
Sales Development Manager - Hdfc Life
05.2007 - 11.2009
Sr. Marketing Executive - Leading Edge
10.2004 - 05.2007
Sr. Sales Executive - I Direct Ltd.
02.2003 - 05.2004
Marketing Executive - Auto Fin Lease
02.2002 - 01.2003
Siddharth Law College - Diploma in Taxation Practice ,
Samarpan Arts And Commerce College - Master of Commerce,
Samarpan Arts & Commerce College - Bechlor of Commerce ,