Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Mayank Chaudhary

Mayank Chaudhary

Cluster Manager Kiranakart Technologies Pvt. Ltd. (Zepto)
Ghaziabad

Summary

An accomplished Supply Chain Specialist with over five years of exceptional experience, adept at warehouse management and logistics optimization. Adept in making key decisions and working with other professionals to achieve goals and solve problems. Experience in Inventory Management, Logistics, Material Handling, and Warehouse Operations. Adept at designing efficient procedures, data interpretation, and strategic goal setting. A Pro-active change manager, eager to apply my extensive knowledge for the progression of the team.

Overview

8
8
years of professional experience
1
1
Language

Work History

Cluster Manager

Kiranakart Technologies Pvt. Ltd. (Zepto)
07.2024 - Current
  • Successfully managing complete supply chain operations for Zepto Pvt Ltd in Ghaziabad,overseeing 16 dark stores and ensuring seamless coordination from the first mile to the last mile.
  • Led initiatives to improve inventory accuracy, reduce shrinkage, and control dump (expired/damaged/quality) across the city
  • Ensured 100% cycle count compliance, achieving high bin accuracy and reducing inventory variances through reconciliation and process audits.
  • Prepared and analyzed MIS reports to identify operational gaps, drive data-driven decisions, and implement corrective actions.
  • Led a team of dark store managers,store shift incharges and stores associates; focused on people development, training, and performance management to enhance operational productivity.
  • Oversaw inbound operations, ensuring timely receiving and putaway within 12 hours for optimal inventory flow.
  • Drove customer order fulfillment and experience, by reducing defects (missing, wrong, expired, damaged, etc.)
  • Coordinated cross-functionally with supply chain, quality, and customer experience teams to ensure smooth operations and issue resolution.
  • Monitored and optimized Cost Per Order (CPO).

Lead Operation

Instakart Services Pvt Ltd
04.2021 - 07.2024
  • Network expansion for 42 North Alphalite fulfillment Center.
  • Adherence to the matrix at D0 and D-1 level, Order fulfillment, timely dispatch of shipments and ensuring smooth Inbound and outbound operations.
  • Capacity planning for IB and OB Dock, Work with cross function team to solve supply chain inefficiencies for smooth flow of operation.
  • Maintaining inventory accuracy and reconciling losses through necessary documentation and data analysis. Monitoring store-level performance weekly/monthly to ensure compliance with SLAs.
  • Built strong stakeholder connect and managed cross functional operations to ensure 100% obstacle free flow.
  • Collaborated with cross-functional teams to develop and implement account strategies, resulting in increased customer satisfaction and retention.
  • Implemented process improvements to optimize workflow efficiency, resulting in a 15% reduction in operating costs.
  • Maintained compliance with regulatory requirements and company policies.
  • Ensured compliance with all safety regulations and standards, conducting regular safety audits and training sessions.
  • Provide direction, training & support to ensure efficient & safe handling of incoming & outgoing goods.
  • Oversee all External as well as internal Cx escalations

Assistant Sales Manager

Prism Johnson Limited
01.2018 - 12.2021
  • Developing strong working relationship with Clients within the designated territory.
  • Meeting & presenting the strategic market intentives drive business and improve to customer loyalty.
  • Working closely with Logistic Team to ensure customer commitment and smooth order placement.
  • Part of monthly review meeting of demand and supply planning to freeze sales number.
  • Supporting smooth order Focrement by Customer by co-ordination with Customers service team .

Education

MBA (Logistics And supply chain management) -

University of Petroleum and Energy Studies

Bachelor of mass communication and journalism -

Sharda University,

Skills

Team Leadership

Data Analysis

Capacity Planning

Vendor Management

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Personal Information

  • Nationality: Indian
  • Marital Status: unmarried
  • Gender: Male
  • Date of Birth: 10/01/1995

Languages

5,C1

Timeline

Cluster Manager

Kiranakart Technologies Pvt. Ltd. (Zepto)
07.2024 - Current

Lead Operation

Instakart Services Pvt Ltd
04.2021 - 07.2024

Assistant Sales Manager

Prism Johnson Limited
01.2018 - 12.2021

Bachelor of mass communication and journalism -

Sharda University,

MBA (Logistics And supply chain management) -

University of Petroleum and Energy Studies

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Mayank ChaudharyCluster Manager Kiranakart Technologies Pvt. Ltd. (Zepto)