MAYANK KUMAR AGRAWAL

Manage and support the global operations of large-scale IT systems, ensuring uptime and optimal performance for users across multiple time zones.

Lead root cause analysis (RCA) for system outages, providing detailed post-mortem reports and implementing corrective actions to prevent recurrence.

Work with global teams to manage and deploy system configuration changes across diverse regions while ensuring compliance with company policies and regulations.

Oversee the installation, testing, and maintenance of high-voltage electrical equipment, including transformers, circuit breakers, and power supply systems, ensuring compliance with safety regulations.

Lead a team of engineers and technicians in troubleshooting, repairing, and maintaining electrical systems for traction, signaling, and auxiliary services.