Mayank Kumar Sherdayal
Program Manager
Bangalore
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 3 years 8 months of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Demonstrated expertise in market research, pre sales, target group profiling, product development, operations,supply chain, and business research analysis through systematic coordination with cross-functional teams.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certificates
Work History
Program Manager
Wiingy - The technology school
Bangalore
09.2021 - Current
- Led a team of 30+ members as a program manager cum business analyst, & managing end-to-end processes for national and international demo classes
- Daily tasks to manage the end-to-end processes for free trial demo classes boosted the demo completion rate from 12% to 60%
- Developed an Excel macro and standardized reporting templates, resulting in efficient data collection and a 35% reduction in turn around time
- Analyzed the company's previous month's sales results to develop 2 year monthly projections by revenue and customer type.
- Dedicated program manager offering 2+ years of experience in building & managing teams with 30+ members to ensure quality control throughout multiple program life cycles
- Demonstrated track record of driving efficiency improvements as part of implementing agile methodologies that improved team collaboration of the platform to vendors by resolving 80% of critical issues.
- Leveraged project management processes and tools to define and execute projects.
- Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution.
Business Analyst
AttainU
Bengaluru
01.2020 - 04.2021
- Involved in both Post and Pre-sales analysis. also worked closely with founders team as a product manager in getting bulk leads from colleges which increased revenue by 20%.
- Designed a lead generation process which increased sales conversion rate by 40%.
- Research & identify new market opportunities & Keep prospective client data base updated. Analyze and divide the data for sales team which increased the success rate and revenue by 30%.
- Also performing business development role in few cases for getting good response from students.
Operations & Maintenance Engineer
Drivezy
06.2018 - 12.2019
- Leading the team of Quality inspectors (Ground team) of Pan India to make the process flow on ground level.
- Save the cost which includes to 20% - 30% of revenue by getting warranty, cost cutting and decreasing vehicle block count.
- Defined the algorithm for the Maintenance check list workflow for onboarding of new vehicles PDI Check Report which decreased the vehicle block time by 50%.
- Worked as a project coordinator with IT team and provided them the process flow of Drivezy Maintenance app and also help in implementing for the app in market. Formalized the Technology Issue Resolution Process-helped in product maturity–led to successful handover of the platform to vendors by resolving 80% of critical issues.
Education
B. Tech - Mechanical Engineering
Christ University
07.2014 - 05.2018
Skills
Team ManagementProduct AnalysisVendor ManagementWireframesMarket ResearchProblem SolvingCritical ThinkingToolsPythonSQLPower BIPandasMicrosoft ExcelJiraGoogle SheetsTrelloLeadsquaredAnsysMatlab
Program leadership
Documentation proficiency
Data analysis
Strategic planning
Vendor management
Certification
Certified Professional in Python Programming (PCPP) | Python Institute | Jun '16
Timeline
Program Manager
Wiingy - The technology school
09.2021 - Current
Business Analyst
AttainU
01.2020 - 04.2021
Operations & Maintenance Engineer
Drivezy
06.2018 - 12.2019
B. Tech - Mechanical Engineering
Christ University
07.2014 - 05.2018