MAYUR GANESH BHOLE
Badlapur West
Summary
A hardworking employee with customer service, multitasking & time management abilities. Devoted to give every customer a positive & memorable experience.
Overview
5
5
years of professional experience
Work History
Relationship Manager
ICICI Bank
Thane
04.2023 - Current
- Handled inbound calls and emails
- Completed the transactions for customers & capitalized to the crosssell products & services
- Managed leads & referrals for prospects interested in specific bank products such as upgrade debit cards, fixed deposits, mutual funds & gold bonds as well
- Later in October 2023 got trained for the Wealth Department where also handled premium customers of Credit Cards & Savings A/c
- Developed & maintained strong relationships with clients to ensure satisfaction & loyalty
- Developed strategies to attract new customers while retaining existing ones
Telecaller & Data Entry
Medlife International Private Limited
01.2020 - 08.2020
- Responded to customer inquiries promptly, providing accurate information & solutions
- Answering incoming calls from customers seeking assistance with product or service-related issues
Education
S.S.C -
KUK Vidyalaya
JalgaonH.S.C -
DNCVP's Arts Science & Commerce College
JalgaonKaviyatri Bahinabai Choudhari North Maharashtra University
JalgaonSkills
- Effective customer satisfaction
- Wealth management portfolios
- Customer service
- Relationship building & management
- De-escalation Techniques
- Banking
- Issue Resolution
- Effective customer communication
References
Available upon request.
Hobbies and Interests
- Playing Cricket
- Reading
Languages
- English
- Hindi
- Marathi
Personal Information
- Father's Name: Ganesh Narayan Bhole
- Mother's Name: Suvarna Ganesh Bhole
- Date of Birth: 05/13/00
- Nationality: Indian
- Marital Status: Unmarried
Languages
English
Intermediate
B1
Hindi
Beginner
A1
Marathi
Beginner
A1
Timeline
Relationship Manager
ICICI Bank
04.2023 - Current
Telecaller & Data Entry
Medlife International Private Limited
01.2020 - 08.2020
S.S.C -
KUK Vidyalaya
H.S.C -
DNCVP's Arts Science & Commerce College
Kaviyatri Bahinabai Choudhari North Maharashtra University
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