Mayur Galgate

1. Managed office administration tasks to ensure smooth daily operations.

a. Oversee daily office operations and ensure efficient workflow.

b. Maintain and organize all office files, records, and documents (both digital and physical).

c. Manage office supplies procurement, inventory, and vendor relationships.

d. Provide administrative support to internal teams.

e. Supervise and manage office assistants and their daily responsibilities.

f. Coordinate new employee onboarding, including PF and ESIC registrations.

g. Maintain monthly attendance records for staff and drivers.

h. Process and maintain vendor invoices, office utility bills, and society-related payments.

i. Coordinate maintenance and servicing of company vehicles.

j. Arrange travel, accommodation, and logistics for promoters and staff.

2. Supervised housekeeping and pantry staff to maintain cleanliness and organization across office and common areas.

a. Supervise housekeeping and pantry staff to ensure cleanliness and proper upkeep of the office, pantry, and common areas.

b. Develop and monitor housekeeping checklists and quality standards.

c. Coordinate routine cleaning, deep cleaning, pest control, and other facility maintenance activities.

d. Report, track, and follow up on office maintenance and repair requirements.

3. Delivered first-level IT support for troubleshooting office equipment and connectivity, ensuring minimal disruption to daily activities.

a. Provide first-level troubleshooting for office IT infrastructure, including desktops, laptops, printers, routers, internet connectivity, and CCTV systems.

b. Coordinate with external IT service providers to ensure timely issue resolution.

c. Maintain an inventory of IT assets and support system setup for new employees.

d. Ensure smooth operation of presentation equipment and meeting room connectivity.

4. Maintained sales pavilion to provide a welcoming environment for clients.

a. Ensure the sales pavilion remains clean, well-maintained, and presentation-ready at all times.

b. Manage the availability of marketing materials, brochures, refreshments, and other client-facing resources.

c. Assist in setting up the pavilion for events, site walkthroughs, and client meetings.

d. Coordinate with support staff for pavilion upkeep and with the sales team to facilitate client visits.

5. Coordinated with society management for maintenance and service issues.

a. Liaise with the housing society's facility management team regarding shared services and building maintenance.

b. Monitor and escalate issues related to society utilities, including elevators, parking, security, and common facilities.

c. Ensure compliance with society regulations and coordinate inspections, meetings, and NOC-related processes.

d. Maintain and manage society-related documentation from the commencement of the redevelopment process through project handover.

• Managed Raheja Bay Project as admin and facility manager.
• Coordinated project and vendor management tasks to ensure timely execution and quality standards.
• Directed work across departments including MEP, civil, housekeeping, horticulture, and security.
• Oversaw all AMC, vendor registration, and utility bill management.
• Organized employee duty roster and developed standard operating procedures to streamline daily operations.
• Administered project expenses and supported management team in budgeting for resource allocation.
• Administered payroll processes for a project team of 110 staff members.
• Handled petty cash to ensure financial integrity and support daily operations.
• Addressed employee queries regarding EPFO, ESIC, and mediclaim.
• Addressed guest inquiries and delivered effective solutions.
• Planned and executed in-house events.
• Coordinated domestic and international travel bookings.
• Created monthly project reports, daily housekeeping reports, and maintenance reports.

• General office Administration and Vendor Management (Mumbai,Pune,Bangalore,Delhi,Noida & Gurgaon office)
• Managed petty cash, front desk operations, AMC, and utility expenses to ensure smooth office functionality.
• Manage Housekeeping Team for all offices.
• Handling Payroll part and new joinee onboarding process for all locations
• Coordinated outdoor and in-house events for all locations, enhancing team engagement and fostering collaboration.
• Handling Mediclaim, EPFO process for all employees of all location.
• Traveling and accommodation arrangements for Management and employees
• Domestic and International Travel bookings for director's, colleague & client.
• Property management: -Rent agreement renewal and new office set up for all locations (Mumbai, Pune, Bangalore, Delhi, Gurgaon, Noida)
• Office supplies (Laptops, I’d cards, Business cards, Stationery, SIM Cards)
• Handling all mobility, broadband and Lease line services for all locations
• Handling hardware and network issues
• Installed and maintained CCTV systems, improving security protocols across all office locations.
• Manage office expenses and help management team in budgeting office expenses
• Support Hr. and Account team for their required MIS

• Presenting company profile and offer to the interested client and finalize the agreement between company and client for the dealership.
• Conducted surveys to gather data on network tower locations and requirements. for Network tower coordinate with head office and land owner and finalize the agreement between company and particular client for the tower construction.
• Coordinate with company and client till service gets live in particular area.
• Coordinate with District Area Manager and collect activity report from them cross check it, and forward it to company head office.
• Assisted the district area manager with required support.
• Appoint distributor all over Maharashtra for cable services and CCTV, Dish TVs.
• Make calls from company database and inform about company profile and business offers.
• Created drafts for advertisements to be posted on Quicker and local newspapers. and Post ads on Quicker and local newspaper.
• Taking interview for the post of district area manager and relationship manager.

• Managed inbound process to resolve customer banking queries, ensuring timely support and satisfaction.
• Initiated welcome calls to new customers to ensure a smooth onboarding experience. to customers on opening of new account in Axis Bank.
• Reached out to customers to notify them of low balance issues related to cheque clearing.
• Downloaded and distributed data among agents for cheque clearing intimation calls to enhance customer communication.
• Led a team of 20 agents to generate leads and promote new offers, while coordinating distribution of lead generation data.
• Making lead generation calls for Personal Loan, Car Loan, Current Account, Savings Account and helping agents to achieve their target and explaining them new promotional offers and products of AXIS Bank. Collect all leads and daily calling data and forward it to Management team.

• Downloading candidates' resume from different job portal and updating in company data bank.
• Create candidates’ applicant code for IBM interviews.
• Upload candidates’ profile on KPMG site for KPMG interviews.
• Created job descriptions based on client requirements and posted jobs on company site and at least 16 job portals daily to attract qualified candidates.
• Supported account management team for national account by coordinating candidate placements and addressing client needs.
• Provide selected candidates' scanned documents and MIS report of every drive for client.
• Update all Infosys candidate interview status on a weekly basis and update it on all branches.
• Check Day to day all branches recruiters’ mail and take action on it.
• Supported all branch recruiters in understanding software changes and resolving their queries.
• Solve our employee issue related to our system, network and hardware.
• Providing backup to all operation team.
• Handled Amdocs software to manage project tasks effectively. and our local drive.

• Entered customer loan application forms into system for timely processing and review.
• Verify customer application form with the system.
• Processed HDFC Bank receipts in system for accurate financial tracking.
• Addressed discrepancies in receipts to ensure accurate financial records.
• Maintained comprehensive records of team members to support operational efficiency.