M Bimal Paudel
Relationship Manager
Chennai
Summary
Dedicated with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
Overview
4
4
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Relationship Manager
ICICI BANK
06.2022 - 12.2024
- Maintained constant presence at front counter to receive enquiries.
- Remained updated on company offerings through regular product research.
- Promoted company products using approved techniques, increasing revenue and exceeding performance expectations.
- Used CRM system daily to maximize service opportunities and enhance communication.
- Completed transactions for customers and capitalized on opportunities to cross-sell products and services.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Stock Market Intern
Vibexus
04.2021 - 10.2021
- Sent targeted emails containing promotions, news and updates to help achieve marketing goals.
- Kept track of web traffic to Analysis website performance and recommend improvements.
- Used data to build strategies for targeting specific markets and consumer demographics.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
12TH - Commerce
SBIOA Model Matriculation Higher Secondary School
Chennai, India 04.2001 -
Bachelor of Commerce - Accounting And Finance
DG Vaishnav College
Chennai, India 04.2001 -
Skills
- Customer Relationship Management
- Product Knowledge
- Time Management
- Analytical Thinking
- Client acquisition
- Decision Making
- Digital Awareness
- Problem Solving
- Pressure Handling
Certification
Entrepreneurship & IP Strategy
Timeline
Relationship Manager
ICICI BANK
06.2022 - 12.2024
Stock Market Intern
Vibexus
04.2021 - 10.2021
12TH - Commerce
SBIOA Model Matriculation Higher Secondary School
04.2001 -
Bachelor of Commerce - Accounting And Finance
DG Vaishnav College
04.2001 -
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