MD AZAR UDDIN
Hyderabad
Summary
Dynamic Collection Manager with a proven track record at IndusInd Bank, leading teams to exceed recovery targets through strategic performance optimization and data analysis. Skilled in client relationship management and training, I consistently drive improvements in collection rates while fostering a motivated team environment. Proficient in MS Office, particularly Excel, for impactful reporting.
Overview
10
10
years of professional experience
Work History
Collection Manager
IndusInd Bank
Hyderabad
04.2025 - Current
- Lead a team of 24 field executives, 7 calling agents, and 1 supervisor to achieve exceptional recovery and collection targets.
- Develop effective collection strategies and set clear performance goals for the team.
- Regularly analyze collection metrics to identify improvement areas, successfully increasing recovery rates.
- Conduct training workshops focusing on compliance, negotiation skills, and customer service.
- Prepare and present comprehensive reports to management with actionable insights for continual improvement.
Collection Manager
Paytm
Hyderabad
08.2023 - 01.2025
- Supervised a staff of collectors, monitored communications, and ensured streamlined collection processes.
- Trained and mentored new staff in effective collection techniques and compliance protocols.
- Created daily and weekly cash reports for accounting management and senior leadership.
- Visited customer premises to negotiate and collect payments, improving overall collection rates.
Assistant Manager
Bajaj Finserv
Hyderabad
08.2019 - 11.2021
- Managed regular inventory counts and resolved discrepancies proactively.
- Built a loyal and highly satisfied customer base through effective management strategies.
- Recommended hiring to enhance productivity and profitability.
- Scheduled and managed teams for optimal performance in collection and customer service.
- Implemented process enhancements, resulting in higher collection and repayment rates.
Collection Executive
Bajaj Finserv
Hyderabad
01.2016 - 01.2019
- Engaged with clients to recover overdue payments using tactful communication.
- Consistently met and exceeded monthly targets by applying negotiation skills.
- Maintained up-to-date and accurate records of collections and client communications.
Education
Bachelor of Commerce -
Gouthami Degree College
HyderabadIntermediate -
Sree Vardhaman College
HyderabadS.S.C. -
Pragathi Vidyaniketan
KukatpallySkills
- Team leadership
- Collections & recovery
- Ms Office (Excel, Word)
- Data analysis and reporting
- Performance optimization
- Client relationship management
Languages
- English
- Telugu
- Hindi
- Urdu
Personal Information
- Father's Name: MD Najmuddin
- Date of Birth: 03/24/93
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Muslim
Timeline
Collection Manager
IndusInd Bank
04.2025 - Current
Collection Manager
Paytm
08.2023 - 01.2025
Assistant Manager
Bajaj Finserv
08.2019 - 11.2021
Collection Executive
Bajaj Finserv
01.2016 - 01.2019
Bachelor of Commerce -
Gouthami Degree College
Intermediate -
Sree Vardhaman College
S.S.C. -
Pragathi Vidyaniketan
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